Client Services - E-Trading - German Speaker

Harvey Nash; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading financial services firm seeks a Client Services Representative fluent in German to support institutional clients. The role entails resolving trade-related queries, building relationships, and enhancing processes. Candidates should have a strong understanding of financial markets and 2-3 years of relevant experience.

Benefits

Performance-based discretionary cash bonus scheme

Discretionary stock grant

Career development and training opportunities

Group Life Assurance and Income Protection

Company-paid daily lunch and healthy snacks

Access to Private Medical Insurance, Dental Plan, and Health Cash Plan

Qualifications

• 2-3 years of experience in a client-facing role at a global financial institution.
• Business Proficiency (B2 - C1) / Fluent (C2) in German.

Responsibilities

• Providing outstanding support to institutional clients.
• Resolving trade-related queries and managing key client relationships.
• Contributing to process enhancements.

Skills

Knowledge of Equities

Knowledge of Options

Knowledge of Futures

Knowledge of FX markets

Problem Solving

Communication

Education

University degree or higher

Job description

Client Services - E-Trading - German Speaker

Client Services - E-Trading - German Speaker

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Harvey Nash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Context / Company Info:

• A leading financial services firm is seeking a Client Services Representative to join its London team.
• They’re a prominent online broker that provides trading access to experienced traders across global markets.
• The company is part of a global financial services group with significant equity capital.
• Their ethos is to deliver exceptional client services while continuously expanding its product and service offerings.
• The culture within the firm is supportive and they encourage professional growth through mentoring programs, enhanced training, and professional qualifications.

Role:

• The Client Services Representative will serve as the first point of contact for institutional clients, including banks, hedge funds, financial advisors, and brokers.
• This role involves providing outstanding support to ensure a seamless onboarding experience and the maintenance of strong client relationships.
• Success in this role will require someone who is a self-starter with strong communication and problem-solving skill and a passion for financial markets and technology.

Responsibilities:

• Resolving trade-related queries, including order entry and execution issues.
• Escalating high-level issues to relevant stakeholders.
• Managing relationships with key institutional clients.
• Contributing to platform and process enhancements.
• Conducting client training and supporting market research initiatives.

Qualifications / Skills Required:

• Strong knowledge of Equities, Options, Futures, and FX markets.
• Experience in international settlements or clearing operations (preferred but not required).
• University degree or higher.
• 2-3 years of experience in a client-facing role at a global financial institution (exceptional candidates with relevant knowledge will also be considered).
• Business Proficiency (B2 - C1) / Fluent (C2) in German.

Work Schedule & Location:

• Monday – Friday, 8 AM – 5 PM
• Office Location: London, UK
• Competitive salary, based on experience.
• Performance-based discretionary cash bonus scheme.
• Discretionary stock grant.
• Career development and training opportunities.
• Group Life Assurance and Income Protection.
• Above statutory annual leave, increasing with service.
• Company-paid daily lunch and healthy snacks (office-based days).
• Access to Private Medical Insurance, Dental Plan, and Health Cash Plan (including dependents, post-probation).
• Corporate events, season ticket loans, and cycle-to-work scheme.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Financial Services, Capital Markets, and Investment Banking

Referrals increase your chances of interviewing at Harvey Nash by 2x

Get notified about new Client Services Representative jobs in Greater London, England, United Kingdom.

Commercial Customer Experience Specialist

Kingston Upon Thames, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 18 hours ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Clienteling Associate, Client Experience EMEA

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom 3 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 3 days ago

Feltham, England, United Kingdom 2 weeks ago

Associate, Client Service (Graduates - Immediate Start)

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

Feltham, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.