CRM Specialist (French native speaker)

Acquire; Coventry; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading company in digital marketing is seeking a CRM Specialist for the French market to create impactful customer engagement strategies. This role involves managing CRM campaigns, leveraging data insights, and collaborating with international teams to enhance brand loyalty and growth. The ideal candidate will possess native French fluency and extensive CRM experience with platforms like Klaviyo.

Benefits

Remote-first culture with flexible working arrangements

Professional development budget

Comprehensive benefits package

Generous holiday allowance

Product discounts and wellness initiatives

Qualifications

• 2-4 years CRM marketing experience with demonstrable results.
• Native French fluency essential for authentic customer communication.
• Strong knowledge of segmentation, flows, and analytics.

Responsibilities

• Develop and execute email and SMS campaigns in native French.
• Design and optimise automated flows that convert prospects into loyal customers.
• Manage the French CRM ecosystem from acquisition to retention.

Skills

CRM marketing experience

Native French fluency

Klaviyo expertise

Growth mindset

Tools

Klaviyo

HTML/CSS

Job description

Are you a native French speaker with CRM expertise who is ready to shape customer relationships across the Channel?

Join a revolutionary digital ecosystem that's redefining how European pet brands connect with their customers.

As CRM Specialist for the French market, you'll architect customer engagement strategies that drive loyalty and growth. Working with cutting-edge technology and data insights, you'll create campaigns that authentically resonate with French pet owners while being part of a world-class digital division.

Key Responsibilities

Develop and execute sophisticated email and SMS campaigns in native French Build advanced customer segments using behavioural data and lifecycle insights Design and optimise automated flows that convert prospects into loyal customers A/B test campaigns and use data insights to drive strategic decisions Collaborate with international teams while maintaining an authentic French brand voice Manage the complete French CRM ecosystem from acquisition to retention

What You'll Bring

Native French fluency - essential for authentic customer communication 2-4 years CRM marketing experience with demonstrable results Klaviyo expertise - strong knowledge of segmentation, flows, and analytics (Braze, Ometria, or similar will also be considered) UK-based location with flexibility for occasional team collaboration Growth mindset focused on building scalable CRM strategies

Desirable Experience

E-commerce background, particularly in consumer goods HTML/CSS skills for custom email templates Multi-channel campaign experience

What's On Offer

£40,000-55,000 depending on experience Remote-first culture with flexible working arrangements Professional development budget for continued learning Regular travel opportunities to France for team collaboration Comprehensive benefits package including generous holiday allowance Product discounts and wellness initiatives

About Our Client

Part of a fast-growing digital group supporting premium European brands, our client operates at the intersection of data-driven marketing and authentic customer relationships. You'll join a team that values both technical excellence and creative storytelling.

Ready to Apply?

This role offers the perfect blend of technical challenge, cultural authenticity, and career growth. The French market is expanding rapidly, and we need a CRM specialist who can deliver immediate impact.

Applications are being reviewed immediately. Don't miss this opportunity to join a market-leading team.