Client Services Director: Growth & Strategy Lead

We are ROAST; Greater London; Hybrid; GBP 135,000 - 173,000; Full time

Job summary

We are ROAST in New York seeks an experienced Client Services Director to lead client relationships and drive revenue growth across a multi-channel portfolio. The role requires strong strategic thinking, commercial acumen, and the ability to challenge both internal teams and clients to deliver superior outcomes.

You will report to the US Managing Partner and own a portfolio of high-revenue accounts, ensuring client satisfaction, revenue expansion, operational excellence, and strategic delivery

Responsibilities

• Oversee high-value client relationships and multi-channel accounts.
• Drive account growth and revenue across the portfolio.
• Lead cross-disciplinary teams to deliver best-in-class marketing and media solutions.
• Influence internal teams and clients to achieve better outcomes.
• Report to the US Managing Partner and ensure strategic delivery across all services.

Job description

We are ROAST in New York seeks an experienced Client Services Director to lead client relationships and drive revenue growth across a multi-channel portfolio. The role requires strong strategic thinking, commercial acumen, and the ability to challenge both internal teams and clients to deliver superior outcomes.

You will report to the US Managing Partner and own a portfolio of high-revenue accounts, ensuring client satisfaction, revenue expansion, operational excellence, and strategic delivery