Client Services Coordinator

Prime Appointments Ltd; Great Dunmow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Employee Ownership Trust (EOT)

Full-time, permanent position

Career development within client serv

Job summary

Prime Appointments Ltd is seeking a confident Client Services Coordinator to join the team in Great Dunmow on a full-time, permanent basis. The role is office-based, Monday to Thursday 9:00am–5:30pm and Friday 9:00am–5:00pm, with a salary of £25,000 per annum depending on experience.

The position combines administration, project coordination and client support, ideal for someone who takes ownership of tasks, builds relationships and manages projects from brief to completion.

Qualifications

• Previous office-based customer service or client services experience would be advantageous.
• Strong organisational skills and the ability to manage time effectively.
• Competent knowledge of Microsoft Office, particularly Word and Excel.
• Excellent attention to detail and a proactive approach to work.

Responsibilities

• Receiving briefs from the Sales team and coordinating initial project planning.
• Managing small projects from concept through to completion.
• Coordinating with internal teams to ensure projects run smoothly and deadlines are met.
• Providing ongoing support to new and existing clients, including financial sector clients.
• Liaising with suppliers and coordinating deliveries and dispatch through various couriers.
• Preparing invoices and maintaining accurate records.
• Organising client meetings and project debriefs.
• Ensuring excellent attention to detail across all aspects of the role.

Skills

Organisational skills

Time management

MS Office proficiency

Communication skills

Project coordination

Ownership of tasks

Proactive approach

Tools

Microsoft Word

Microsoft Excel

Job description

A client of ours based in Great Dunmow is looking for a confident and organised Client Services Coordinator to join their team on a full-time, permanent basis. This is an office-based position working Monday to Thursday, 9:00am–5:30pm, and Friday, 9:00am–5:00pm, offering a salary of £25,000 per annum, depending on experience.

This is a varied role that combines administration, project coordination and client support, so would suit someone who enjoys taking ownership of tasks, building relationships and managing projects from initial brief through to completion.

Key duties will include, but are not limited to:

• Receiving briefs from the Sales team and coordinating initial project planning.

• Managing small projects from concept through to completion.

• Coordinating with internal teams to ensure projects run smoothly and deadlines are met.

• Providing ongoing support to new and existing clients, including financial sector clients.

• Liaising with suppliers and coordinating deliveries and dispatch through various couriers.

• Preparing invoices and maintaining accurate records.

• Organising client meetings and project debriefs.

• Ensuring excellent attention to detail across all aspects of the role.

Skills and experience required:

• Previous office-based customer service or client services experience would be advantageous.

• Strong organisational skills and the ability to manage time effectively.

• Competent knowledge of Microsoft Office, particularly Word and Excel.

• Excellent attention to detail and a proactive approach to work.

• Confident communication skills, with the ability to liaise with clients, suppliers and internal teams.

• The ability to manage multiple tasks and take ownership of projects.

• A confident, personable approach and the initiative to work beyond purely administrative duties.

Benefits:

• Employee Ownership Trust (EOT) scheme, with eligibility after one year's employment. Further details to be confirmed.

• Full-time, permanent position.

• Opportunity to develop within a varied client services and project coordination role.