Client Services Associate - German Speaking - (Entry Level - January 2027)

proSapient; Greater London; Hybrid; GBP 30,000 - 60,000; Full time

Benefits offered by this job

Generous uncapped commission

Hybrid working (3 days in office)

Remote work up to 20 days/year

Growth opportunities

Enhanced maternity & paternity pay

Team outings

Health Insurance

Job summary

proSapient is a fast-growing global expert network headquartered in London. We connect private equity and consultancy clients with top industry specialists worldwide.

The Associate role focuses on understanding briefs, sourcing experts globally, and managing client interactions with a fast-paced, high-velocity approach. After training, you will refine sourcing and negotiation skills, build your professional network, and grow within a dynamic, VC-backed scale-up that values performance and

Qualifications

• Fluent English with strong communication skills (C1 or higher).
• Able to work in a fast-paced, target-driven environment.
• Strong client-focused mindset and professional networking abilities.

Responsibilities

• Understand client briefs and conduct initial research to grasp client needs.
• Source experts globally using our AI platform and professional networks.
• Engage with experts via calls, email, and messages to assess fit for briefs.
• Collaborate with team to manage projects and meet deadlines.

Skills

Fluent English (C1)

Target-driven

Communication

Sourcing

Tools

AI Platform

LinkedIn

Job description

proSapient is a global Expert Network firm. We provide clients with rapid access to high-quality, relevant expert insights, through a combination of world-class client services and innovative AI technology. Whether it's a private equity firm evaluating an investment or a consultancy business charting a new strategy, we connect these clients with industry experts who deliver the insights needed to make impactful, informed decisions.

We are a venture capital-backed scale-up headquartered in London with a diverse, international presence across our offices in Lisbon, Toronto, and Raleigh. With a team of over 330 employees, we are one of the UK's fastest growing and most successful female co-founded businesses.

What is an Associate?

As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe. Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you. After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation.

You won't find a typical 9-to-5 here - we work with some of the world's most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!

The key duties of this role will include:

• Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client's needs. Your business and commercial understanding will grow exponentially.
• Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:

1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and

2) Utilising professional networking sites and other online resources to source new experts to join our network.

• Expert Communication: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you'll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills.
• Project Management: Work closely with your team to meet project deadlines and exceed clients' expectations.

Requirements

• The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and taking ownership of your own success.

• A client-focused mindset, committed to surpassing client expectations and delivering true value through speed, quality and excellent service.
• Excellent communication skills with fluency in English at C1 level (the ability to speak other languages is a plus).
• A curious nature, enjoying the opportunity to learn about various industries and develop new skills.
• Enjoy working in a team and collaborating with others to achieve success.

Benefits

• Generous uncapped commission scheme that is designed to encourage and reward over performance - the sky is the limit!
• Hybrid working (a maximum of 3 days in the office)
• On top of the hybrid working policy, you can enjoy the flexibility of working remotely for up to 20 days extra each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
• Growth Opportunities- At proSapient, your career growth is as dynamic as the role itself! We offer multiple paths for career development, allowing you to tailor your journey based on your skills and interests.
• Enhanced Maternity & Paternity pay
• Team outings- From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!
• Health Insurance

Please note we are currently unable to offer sponsorship.

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

All employment is decided based on qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.