Client Services Associate: Fast-Paced, High-Impact

AlphaSights; Greater London; Hybrid; GBP 49,000 - 58,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

25 vacation days

Central London office

Work-from-home Fridays

Pension 4% matched

Job summary

AlphaSights in London is seeking an Associate for its Client Service team. You’ll be the link between clients and the expert knowledge they seek, handling multiple projects from investors and strategists at top-tier client organizations.

This communications-intensive role requires multitasking across parallel workstreams, with responsibilities in negotiating with experts and leveraging AI-powered sourcing tools to map value chains and engage specialists.

Qualifications

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience.
• Fluent English and Portuguese or C2 level is required; experience living or working in continental Europe is desired.

Responsibilities

• Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.
• Leveraging AI-powered sourcing tools to map complex industry value chains and identify and engage with relevant experts.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.

Skills

Client communications

Negotiation

Time management

AI sourcing

Education

2:1 undergraduate degree

Tools

AI sourcing tools

Job description

AlphaSights in London is seeking an Associate for its Client Service team. You’ll be the link between clients and the expert knowledge they seek, handling multiple projects from investors and strategists at top-tier client organizations.

This communications-intensive role requires multitasking across parallel workstreams, with responsibilities in negotiating with experts and leveraging AI-powered sourcing tools to map value chains and engage specialists.