Client Services Associate

PerLuxe Travels; United Kingdom; Remote; GBP 10,000 - 40,000; Part time

Job summary

An innovative travel company is looking for enthusiastic individuals to join their team as Remote Customer Service Consultants. This exciting role allows you to work from home while helping clients plan their dream vacations, whether for leisure or corporate purposes. You will have the opportunity to tailor travel itineraries, book essential travel services, and ensure client satisfaction through effective communication. With full training provided, this position is perfect for those who love to travel and assist others in creating unforgettable experiences. Join a dynamic team where your passion for travel can shine and make a difference in clients' lives.

Benefits

Full training provided

Work from home

Discounted personal travel

Qualifications

• Strong communication skills are essential for client interactions.
• Experience in customer service or sales is beneficial but not required.

Responsibilities

• Research and create travel itineraries tailored to client needs.
• Book various travel services including flights, hotels, and tours.
• Communicate effectively with clients to ensure satisfaction.

Skills

Strong communication skills

Customer Service

Sales background

Hospitality experience

Personal travel experience

Tools

Computer or smartphone

Reliable internet access

Job description

We are seeking outgoing individuals for our Remote Customer Service Consultant positions.

As a Consultant, you will work from home booking vacations for leisure and corporate clients around the world.

This position is perfect for anyone who loves to travel and loves to help others with planning.

ROLES & RESPONSIBILITIES:

• Research, Create, and Execute travel itineraries for your clients
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client
• Review budgets and plan client trips accordingly
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction
• Handle client issues that arise before, during, or after travel
• Complete ongoing trainings to maintain and earn certifications within the travel industry
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
• Remain current regarding changes within the travel and tourism industry

POSITION REQUIREMENTS:

• Strong communication skills
• Must have reliable internet access and a computer (recommended) or a smartphone
• Hospitality, Customer Service, or Sales background is a plus, but not a requirement
• Personal travel experience is a plus, but not a requirement

BENEFITS:

• Full training provided
• Work from home Full Time or Part Time
• No experience necessary
• Discounted personal travel

Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industries: Internet Publishing