Client Services Administrator

Lively Elements, LLC; York; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a Client Services Administrator to join their friendly team in York. This role involves providing essential administrative support to Sales, Management, and Course Tutors, ensuring smooth operations and excellent client relationships. If you possess strong organizational skills and a positive, can-do attitude, this is a fantastic opportunity to contribute to a professional environment while enhancing your career. Join a supportive team where your skills will make a meaningful impact on client services and overall business success.

Qualifications

• Strong administrative skills with a focus on client services.
• Excellent communication skills, both written and verbal.

Responsibilities

• Manage phone calls and correspondence, welcoming visitors.
• Handle course bookings, hotel arrangements, and post-course administration.

Skills

Administrative Support

Communication Skills

Organizational Skills

Customer Service

Job description

Client Services Administrator

£25k pa

York

We are working with our client on the outskirts of York to recruit an experiencedClient Services Administratorwho will provide administrative support to Sales, Management and Course Tutors.

Principal Responsibilities of theClient Services Administrator:

·Reception duties, including managing phone calls and correspondence (e-mail, letters, packages etc.), welcoming visitors & delegates, hospitality, lunches, tidying, customer queries, office supplies/ordering

·Course booking administration

·Hotel bookings – candidates & staff

·Production of course handouts and presentation material

·Post-course administration including letters and processing certification and creating & updating database records

·Petty Cash

·Developing and maintaining excellent client working relationships

·Administrative support to Management, Sales and Course Tutors as required

·Assist colleagues as and when required

Personal Attributes

·Good communicator at all levels – written and verbal

·Positive team member with “can do” attitude

·Ability to work as part of a team and on own initiative

·Excellent organisational skills

Hours of Work :

8am - 5pm Mon to Thursday

8am - 4.30pm Friday

If you are a strong administrator looking to join a professional organisation and be part of a friendly team please forward through your cv details .