Client Services Administrator

Gibson Hollyhomes; Greater Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Client Services Administrator to deliver exceptional customer service in Manchester. This role involves engaging with clients, managing calls, and organizing meetings while ensuring a welcoming environment. The ideal candidate will have a strong background in customer-facing roles, showcasing excellent communication and multitasking abilities. Join a dynamic team that values client relationships and professionalism, and be part of a firm that prioritizes top-tier service delivery. If you thrive in a fast-paced environment and are passionate about customer satisfaction, this opportunity is perfect for you.

Qualifications

• Experience in Reception, Hospitality, or Customer Service.
• Ability to provide 5-star service to clients.

Responsibilities

• Provide high levels of Customer Service to all visitors and guests.
• Organize international travel and accommodation.

Skills

Customer Service

Communication Skills

Microsoft Office

Organizational Skills

Multitasking

Job description

My client are a global firm who are looking for a Client Services Administrator to join their team in Manchester. The successful candidate will be responsible for providing 5-star Customer Service to all clients.

The ideal candidate will need strong customer service and client facing skills, gained from either Reception, Hospitality or Call Centre environments.

As a Client Services Administrator your duties will include:

• Provide high levels of Customer Service to all visitors and guests
• Answer all calls in a professional and efficient manner
• Book meeting and conference rooms
• Organise international travel and accommodation
• Develop relationships with key stakeholders

As a Client Services Administrator you will have the following skills:

• Previous experience working in Reception, Hospitality or Customer Service
• Previous experience providing a 5-star services to clients
• Excellent written and verbal communication skills
• Highly proficient on Microsoft Office
• Highly organised with the ability to multitask

Working Hours – Sunday 8am – 4pm and Monday – Thursday 8:30am – 4:30pm

This role requires candidates in the office Tuesday and Wednesday

Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website.

If you would like to be considered, please email a copy of your CV to [e-mail]