Client Service Advisor

Aon Hewitt; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Commercial Risk sector is seeking a Client Service Advisor to join their dynamic and diverse team. In this hybrid role, you will interact with a portfolio of multinational clients, providing essential support across broking, claims, and risk management functions. This position offers valuable exposure to the full insurance life cycle as well as specialist projects involving climate resilience, M&A, and other diverse areas.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working environment

Continuous learning culture

Qualifications

• Third level degree in a relevant field is required.
• Interest in pursuing APA and CIP qualification.
• Ability to handle deadlines effectively.

Responsibilities

• Communicate with clients and participate in discovery meetings.
• Assist in premium and claims reporting and analysis.
• Collaborate with finance, compliance, and risk consultancy.

Skills

Numeracy

Analytical abilities

Communication

Multi-tasking

Attention to detail

Education

Degree in Business, Economics, Risk Management or similar

Tools

Microsoft Office

Job description

Client Service Advisor

Would you be interested in gaining exposure to various facets of the Commercial Risk business? Would you enjoy a dynamic and diverse role providing exposure to a broad range of global multinationals across a variety of industries including but not limited to manufacturing, food & agri-business, pharmaceuticals, technology, professional services & financial institutions? If so, this might be the role for you!

This is a permanent, hybrid role with the flexibility to work both virtually and from our Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Service Advisor, you will be working as part of the wider Commercial Risk team to contribute to delivering high quality client services.

This is achieved by assisting with a variety of tasks across the broking, claims and risk management functions for a portfolio of multinational clients.

More responsibilities will include:

• Communicating with clients and colleagues at all business levels up to and including C-Suite
• Liaising with clients and participating in client discovery meetings
• Participating in insurer market meetings and calls
• Carrying out premium and claims reporting and analysis
• Collaborating with other business functions, e.g. finance, compliance, risk consultancy
• Collaborating closely with third-party service providers, including loss adjusters and insurance underwriters
• Participating in the renewal of insurance policies
• Travel may be required across Ireland, UK and further afield.

How this opportunity is different

In this role you will be exposed to various facets of the Commercial Risk business with a particular focus on our Global Clients team where you will work closely with colleagues in Ireland and globally dealing with multinational corporate clients.

You will gain valuable insights into the full insurance life cycle across a range of industries including but not limited to manufacturing, food & agri-business, pharmaceuticals, technology and professional services.

You will also gain exposure to specialist insurance and risk projects, supporting colleagues delivering solutions for clients on subjects as diverse as climate & sustainability, M&A and transaction risks and cyber resilience.

Experience of our Commercial Risk business will equip you with the tools and knowledge to pursue a career path in commercial risk advisory, risk management and insurance.

Skills and experience that will lead to success

• Third level degree and/or relevant qualifications (Business, Economics, Risk Management and Insurance, or similar)
• Interest in pursuing APA and CIP qualification
• Ability to operate under pressure and handle deadlines
• Numeracy and analytical abilities
• Proficient in Microsoft Office applications
• Highly efficient and self-reliant
• Multi-tasking abilities and meticulous attention to detail
• Comfortable communicating with colleagues and stakeholders of all levels within an organization.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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