Client Relationship Manager (Professional services)

JR United Kingdom; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global leader in legal services seeks a Client Relationship Manager to enhance client engagement in London. This hybrid role involves managing key client interactions, ensuring compliance, and supporting business growth. Candidates should possess strong communication skills and substantial CRM experience, particularly in a legal context.

Qualifications

• 5+ years’ experience in CRM, with at least 2 years in a law firm.
• Strong communication skills and relationship-building abilities.
• Highly organised and detail-oriented.

Responsibilities

• Manage all non-legal interactions for a portfolio of clients.
• Strengthen relationships through proactive care and support.
• Ensure compliance with KYC and regulatory requirements.

Skills

Communication

Relationship Building

Organizational Skills

Education

Degree-qualified

Job description

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Client Relationship Manager (Professional services), london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

? Client Relationship Manager – Global Law & Professional Services Firm | Hybrid (London) ?

An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team.

This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts.

? What You’ll Do:

• Be the key contact for a portfolio of clients, managing all non-legal interactions.
• Strengthen long-term relationships through proactive client care and strategic support.
• Ensure compliance with KYC, regulatory, and internal governance requirements.
• Work closely with business leaders to identify cross-selling and growth opportunities.
• Support billing, portal access, and other operational processes.
• Collaborate on seasonal campaigns and marketing initiatives.

What We’re Looking For:

• 5+ years’ exp in CRM - with at least 2 years of that in a law firm -essential
• Strong communication and relationship-building skills.
• Highly organised, detail-oriented, and confident navigating a fast-paced environment.
• A team player who can bridge internal teams and client needs with ease.
• Degree-qualified with a solid understanding of corporate or financial services sectors.

? Location: London | Hybrid (50% in-office)

If you're ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more.

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