Client Relationship Manager (Professional services)

JR United Kingdom; City Of London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

A global professional services firm seeks an experienced Client Relationship Manager in London. The role involves deepening client relationships, managing client interactions and compliance needs, and collaborating with business leaders. Ideal candidates have significant CRM experience, particularly in a law firm, and possess strong communication skills.

Qualifications

• 5+ years’ experience in CRM, with at least 2 years in a law firm.
• Strong communication and relationship-building skills.
• Highly organised and detail-oriented.

Responsibilities

• Manage all non-legal interactions with a portfolio of clients.
• Strengthen long-term client relationships and ensure compliance.
• Identify cross-selling and growth opportunities.

Skills

Communication

Relationship Building

Organisational Skills

Education

Degree-qualified

Job description

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Client Relationship Manager (Professional services), london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

? Client Relationship Manager – Global Law & Professional Services Firm | Hybrid (London) ?

An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team.

This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts.

? What You’ll Do:

• Be the key contact for a portfolio of clients, managing all non-legal interactions.
• Strengthen long-term relationships through proactive client care and strategic support.
• Ensure compliance with KYC, regulatory, and internal governance requirements.
• Work closely with business leaders to identify cross-selling and growth opportunities.
• Support billing, portal access, and other operational processes.
• Collaborate on seasonal campaigns and marketing initiatives.

What We’re Looking For:

• 5+ years’ exp in CRM - with at least 2 years of that in a law firm -essential
• Strong communication and relationship-building skills.
• Highly organised, detail-oriented, and confident navigating a fast-paced environment.
• A team player who can bridge internal teams and client needs with ease.
• Degree-qualified with a solid understanding of corporate or financial services sectors.

? Location: London | Hybrid (50% in-office)

If you're ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more.

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