Client Relationship Manager I

Aztec Financial Services (UK) Limited; Southampton; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus scheme

Flexible, hybrid working

Ability to work abroad for up to 3 1/2

Generous holiday allowance

Pension scheme

Private medical insurance

Life assurance

Worldwide travel insurance

Health and wellbeing programmes

On-site parking

Job summary

Aztec Financial Services (UK) Limited in the United Kingdom is seeking a Senior Financial Reporting Manager to administer a portfolio of fund structures and support the financial reporting process across multiple structures, ensuring compliance and timely delivery.

You will lead onboarding, AML/KYC checks, legal documentation review, and coordinate with tax and legal advisers, while mentoring staff and contributing to client relationships and high-quality investor services.

Qualifications

• Relevant professional qualification (ICSA Diploma level or equivalent).
• Proven financial services experience.
• Strong technical financial services knowledge.
• Some people management experience.
• Experience managing a small client relationship or part of a major client relationship.

Responsibilities

• Act as first point of contact for administrative matters for a number of fund structures within a team.
• Manage onboarding and subscription process for investments into underlying private equity and alternative funds, including AML/KYC and documentation review.
• Lead and oversee Luxembourg transfer agency operations with investor transactions, registers, AML/KYC, and high-quality investor services.
• Coordinate legal, tax and other professional advice.
• Attend and minute client board meetings and shareholders meetings.
• Ensure preparation, review, distribution, and filing of periodic financial statements in line with regulations.
• Act as signatory on administration matters, upholding policy and regulatory guidelines.
• Assist with billing information for clients including time analysis and aged debtors.
• Supervise and train staff; participate in the appraisal process.

Skills

People management

Client relationship

Financial services experience

Financial services knowledge

Education

ICSA Diploma level or equivalent

Job description

At Aztec, we’re committed to building and nurturing a diverse and inclusive workforce where everyone feels valued, respected, and able to grow. We know that different backgrounds, perspectives, and experiences strengthen our business and we welcome applications from all individuals. So, if your experience doesn’t exactly match with every part of the job description, but you are excited about the role, we would still like to hear from you. If you are passionate, curious, innovative and data driven, you could still be a good fit.

About the role:

Reports to the Senior Financial Reporting Manager The purpose of this position is to administer a portfolio of Fund structures in conjunction with the Senior Financial Reporting Manger and Financial Reporting Managers.

Key responsibilities:

• Act as first point of contact for administrative matters for number of fund structures within a team
• Manage the onboarding and subscription process for investments into underlying private equity and alternative investment funds, including AML/KYC compliance, legal documentation review, and stakeholder coordination through to execution.
• Lead and oversee all Luxembourg transfer agency operations, ensuring the accurate processing of investor transactions, maintenance of shareholder registers, completion of AML/KYC requirements, and delivery of high-quality investor services whilst maintaining compliance with applicable regulatory standards.
• Co-ordinate legal, tax and other professional advice
• Attend and minute client board meetings and shareholders meetings
• Ensure the preparation, review, distribution and filing of periodic financial statements on a timely basis and in accordance with regulatory guidelines
• Act as “B” level 4-eyes signatory on administration matters, ensuring that company policy and professional and regulatory guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
• Assist with billing information for clients including analysis of time spent, including the management of aged debtors
• Supervise and assist in the training and development of staff
• Participate in the appraisal process for members of staff

Skills, knowledge, expertise:

• The candidate should hold a relevant professional qualification (ICSA Diploma level or equivalent)
• The candidate is required to have proven financial services experience
• Strong technical financial services knowledge (to be supported through the Aztec Academy)
• Some people management experience
• Evidence of managing a small client relationship or part of a major client relationship
• Act as a “B” level Authorised Signatory

We understand that everyone has different needs, and that’s why our employee package includes a variety of benefits.

In addition to a competitive salary, here are some examples of the benefits that we may offer for our permanent roles:

• Discretionary bonus scheme
• Flexible, hybrid working
• Ability to work abroad for up to 3 weeks per annum
• Generous holiday allowance
• Pension scheme
• Private medical insurance, including eye care
• Life assurance (death in service and critical illness benefit)
• Worldwide travel insurance
• Health and wellbeing programmes
• On-site parking

With an ambitious vision for further growth, we’re always on the lookout for bright individuals to join our journey. Progress your career with a company that will support you every step of the way.

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career. We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. Join us and discover what makes us the bright alternative.