Client Relationship Manager (FTC)

Blue Legal; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A premier international law firm in London is seeking a Client Relationship Manager to enhance relationships with high-priority clients and drive revenue expansion. The ideal candidate will have strong experience in client management, excellent communication skills, and the ability to strategize effectively to support growth. Join a collaborative workspace focused on performance and high client engagement.

Qualifications

• Proven management experience in a partnership setting.
• Strong communication and commercial insight.
• Adaptable and self-starting team player.

Responsibilities

• Collaborate with partners to strengthen client relationships and identify growth opportunities.
• Drive client engagement and satisfaction as a primary contact.
• Track financial metrics and ensure client teams have relevant information.

Skills

Client Relationship Management

Business Development

Strategic Thinking

Communication

Commercial Insight

Job description

Location: London
Salary: Market Rate
Salary band: Market Rate
Contract type: Contract/Temporary
Date posted: 29/10/2024

A premier international law firm is seeking a Client Relationship Manager to work closely with its relationship partners and global client teams. The role focuses on enhancing relationships with high-priority clients, cross-selling, revenue expansion, and developing deep client connections to support growth within a collaborative, high-performance environment.

Responsibilities:

• Collaborate with relationship partners and client teams to strengthen relationships, cross-sell services, and identify growth opportunities.
• Act as the primary contact for relationship management, driving client engagement and satisfaction.
• Contribute to client plans with specific goals; create growth opportunities based on market developments and align activities with the firm’s strategy.
• Lead preparation for client meetings, capturing key actions and creating tailored reports.
• Respond to queries on panel arrangements with support from the risk team.
• Track financial and client relationship metrics, identifying areas for potential improvement and investment.
• Ensure client teams are updated with relevant information and resources; work with BDM and other teams to meet client needs and strategic goals.

The Candidate:

• Proven client relationship management and business development experience in professional services, ideally in a partnership setting.
• Strong communication, client service focus, commercial insight, and strategic thinking.
• Self-starter, adaptable, and a strong team player with an awareness of the legal market and relevant sectors.

Please note: Only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. We regret that applications outside these areas will not be accepted.

Blue Legal offers employment agency services for permanent work and employment business services for temporary work.

The Recruitment Process – How to get it right!

The cost and time spent recruiting can vary depending on the process adopted. It’s important to know how to maximize the effectiveness of your recruitment efforts.

Providing executive recruitment, search, and career coaching for legal professionals, as well as business development, marketing, events, PR, and communications professionals.

London

0207 118 3003

New York