Client Relationship Manager

QA Ltd; Greater London; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance

Pension scheme

Early Friday finish at 4pm

Job summary

QA Ltd in London is seeking a Client Relationship Manager to grow existing customer and partner relationships and deliver against measurable targets across QA’s broad spectrum of products and services.

You will identify key stakeholders, expand networks via LinkedIn, and facilitate high-quality meetings to present solutions that maximize sales opportunities while ensuring projects stay in scope and QA targets are met on time.

Qualifications

• Track record of achieving sales targets.
• B2B sales experience.
• Experience of resolving or offering solutions to queries.

Responsibilities

• Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral.
• Grow contact network and QA marketing reach via platforms like LinkedIn.
• Facilitate client meetings to discuss relevant solutions to maximise sales opportunities.
• Maintain client control to ensure projects stay in scope and QA targets are delivered on time.
• Prepare quotes and proposals to deliver high quality presentations per customer/partner requirements.
• Input, analyse and interpret sales management information to prioritise your sales pipeline.
• Deliver high levels of customer service to foster long-term relationships.
• Develop in-depth knowledge of QA product offering for accurate market positioning.
• Uncover revenue opportunities through understanding client problems/needs.
• Dialogue across QA portfolio to identify OneQA opportunities.

Skills

Sales targets

B2B sales

Deadline driven

Problem solving

CRM systems

Tools

CRM software

Job description

Your Role

You’ll grow existing customer and partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services.

About The Role

Client Relationship Manager

Location: London

Key Responsibilities

• Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral.
• Strong online presence via platforms such as Linkedin to grow contact network and QA marketing reach.
• Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities.
• A level of client control in order to make sure client projects are delivered in scope and QA targets are delivered on time.
• Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements.
• Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
• Deliver high levels of customer service that lead to long-term commercial relationships.
• Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space.
• Uncover revenue opportunities through thorough exploration of clients problem/need.
• A wide lens view of OneQA opportunities and the ability to have initial dialogue across our portfolio.

Your Experience

• Track record of achieving sales targets
• B2B sales experience
• Working to tight deadlines where high level of accuracy are required
• Experience of resolving or offering solutions to queries
• Proficient in using IT systems e.g. Client Relationships Management systems

About Us

What We Offer

Sales Rewards

But it’s not all work and no play. At QA, we love to celebrate success and recognise our people. We offer competitive salaryand an incredible incentive-based reward program, alongside an uncapped commission structure.

Wellbeing & Benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finishat 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!

You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’ll get3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Or perhaps you’d like toenrolon aDegreeorMasters programmeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A Little About QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/