Client Relationship Manager

This Is Prime Limited; Greater London; On-site; GBP 25,000 - 50,000; Full time

Benefits offered by this job

OTE up to £50,000

Clear progression to senior roles

Fast-track to leadership after 12 mos

Comprehensive onboarding & training

Exposure to global financial markets

Sociable culture with team events

Travel opportunities to major cities

Job summary

This Is Prime Limited in Central London is expanding its Client Relations team to support a growing global client base across financial markets. The role is ideal for ambitious early-career professionals seeking a long-term career in Client Relations, Customer Success and Account Management.

You will join a motivated team with industry-leading training, mentorship, clear progression into senior roles, and exposure to top global financial institutions.

Qualifications

• 9+ months of B2B experience in a client-facing role.
• Degree with a minimum 2:1.
• Highly organized with strong attention to detail.
• Relationship-focused with excellent interpersonal skills.
• Proactive, driven and able to own workload.
• Comfortable handling multiple priorities.

Responsibilities

• Managing and developing relationships with a portfolio of global clients.
• Acting as a trusted point of contact and ensuring clients maximise value.
• Owning the client renewal process and supporting long-term retention strategies.
• Proactively engaging clients to understand their business objectives and requirements.
• Identifying opportunities for product adoption, account growth and trial generation.
• Monitoring client engagement and implementing retention plans where required.
• Building strong relationships with senior stakeholders across leading financial institutions.

Skills

9+ months B2B experience

Highly organized

Relationship-focused

Excellent interpersonal skills

Strong communicator

Driven and proactive

Ability to manage multiple priorities

Education

Degree with 2:1

Job description

We have an exciting opportunity available in Central London to join a highly motivated and dynamic global Client Relations team. Working with organisations such as JP Morgan and Goldman Sachs, this market-leading business provides intelligence across the Global Foreign Exchange, Fixed Income and Political Risk markets. Having achieved 30% year-on-year growth and with the backing of private equity investors, the company is entering an exciting phase of expansion and is looking to grow its Client Relations team to support increasing demand from its global client base.

This is a fantastic opportunity for ambitious early-career professionals looking to build a long-term career in Client Relations, Customer Success and Account Management. Our client is seeking a experienced B2B individual who is money motivated, relationship-focused, organised, proactive and eager to make an impact while managing relationships with some of the world's leading financial institutions.

You'll receive industry-leading training, ongoing mentorship and clear progression opportunities into senior Client Relations and leadership roles, with high performers progressing within their first year. Combined with a collaborative culture, regular team incentives and a strong focus on development, it's an environment designed to help you reach your full potential.

BENEFITS

• Competitive basic salary with uncapped earning potential (OTE up to £50,000)
• Clear progression structure into Senior Client Relations and leadership roles
• Opportunity to fast-track into team leadership positions after 12 months
• Comprehensive onboarding programme with internal and external training
• Exposure to global financial markets and industry-leading clients
• Fun, sociable culture with regular team nights out, sports days and company events
• Travel opportunities to places like New York, Houston, Singapore + more

WHO YOU ARE

• Must have 9+ months of B2B experience within a target focused Client Relations, Customer Success, Account Management or similar client facing role
• Degree educated with a minimum of 2:1 achieved
• Highly organised with strong attention to detail
• Relationship-focused and enjoy building trust with clients
• Strong communicator with excellent interpersonal skills
• Driven, proactive and able to take ownership of your workload
• Comfortable managing multiple priorities simultaneously
• Genuine interest in financial markets is advantageous but not essential
• Ambitious with a desire to develop into a senior or leadership position
• Resilient, professional and solutions-oriented

RESPONSIBILITIES

• Managing and developing relationships with a portfolio of global clients
• Acting as a trusted point of contact and ensuring clients maximise value
• Owning the client renewal process and supporting long-term retention strategiesProactively engaging clients to understand their business objectives and requirements
• Identifying opportunities for product adoption, account growth and trial generation
• Monitoring client engagement and implementing retention plans where required
• Building strong relationships with senior stakeholders across leading financial institutions