Client Relationship Director – Property Marketing

Foundation Recruitment; Greater London; In loco; GBP 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Career progression

Descrizione del lavoro

Foundation Recruitment is supporting a creative marketing consultancy specialising in real estate. We are seeking a Client Relationship Director to lead the Client Service function, shape client strategy, inspire the team, and deliver a best-in-class experience for some of the most exciting brands in property and placemaking.

In this pivotal role you will be the primary point of contact for top‑tier clients, champion their needs within the agency, oversee strategic account plans, mentor the

Competenze

• 8+ years in agency and client management.
• Proven track record of client satisfaction and team leadership.
• Strong understanding of property, placemaking, and marketing's role in growth.
• Excellent communication and collaboration skills.

Mansioni

• Be the primary point of contact for top-tier clients, ensuring satisfaction and long-term partnerships.
• Champion client needs within the agency and oversee strategic account plans.
• Lead and mentor the Client Service team, fostering collaboration and excellence.
• Drive project delivery, ensuring timelines, budgets, and quality standards are met.
• Identify opportunities for growth through upselling and cross‑selling.
• Represent at industry events and support new business pitches.

Conoscenze

Client management

Strategic thinking

Leadership

Communication

Commercial acumen

Relationship building

Descrizione del lavoro

Are you a strategic thinker with a passion for building exceptional client relationships? Do you thrive in a fast-paced, creative environment where collaboration and innovation are at the heart of everything you do? If so, we’d love to hear from you.

Our client is a creative marketing consultancy specialising in real estate, delivering services including Customer Experience, Digital, Placemaking, Marketing and Communications.

We’re looking for a Client Relationship Director to join their dynamic team and lead the Client Service function. This is a pivotal role, where you’ll shape client strategy, inspire your team, and deliver a best-in‑class experience for some of the most exciting brands in property and placemaking.

What You’ll Do

• Be the primary point of contact for top-tier clients, ensuring satisfaction and long-term partnerships.
• Champion client needs within the agency and oversee strategic account plans.
• Lead and mentor the Client Service team, fostering a culture of collaboration and excellence.
• Drive project delivery, ensuring timelines, budgets, and quality standards are met.
• Identify opportunities for growth through upselling and cross‑selling.
• Represent at industry events and support new business pitches.

What We’re Looking For

• Experience: 8+ years in agency and client management, with a proven track record of client satisfaction and team leadership.
• Expertise: Strong understanding of property, placemaking, and the role of marketing in driving growth.
• Skills: Exceptional communication, commercial acumen, and the ability to inspire both clients and teams.
• Mindset: Strategic, collaborative, and passionate about delivering excellence.

Why Join?

• Work with a creative, forward-thinking team that values innovation and growth.
• Play a key role in shaping client relationships and driving business success.
• Competitive salary, benefits, and opportunities for professional development.