Client Relationship Coordinator

GB035 Mercer (UK) Limited; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a leading global benefits solutions provider as a Client Relationship Coordinator in Bristol, where you will manage client portfolios and ensure excellence in service delivery. This hybrid role offers opportunities for professional development within a supportive and inclusive environment while actively engaging with clients.

Benefits

Professional development opportunities

Inclusive culture

Career growth and benefits support

Qualifications

• Experience in client relationship management.
• Strong organizational and communication skills.
• Attention to detail and logical approach.

Responsibilities

• Managing a portfolio of Pension clients.
• Conducting renewal and review meetings.
• Generating leads within your client portfolio.

Skills

Client relationship management

Organizational skills

Communication skills

Attention to detail

Teamwork

Job description

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Client Relationship Coordinator, Bristol

Client:

Location:

Bristol, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

70e22bb35983

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Description:

Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, operating in 135 countries, providing benefits solutions tailored to local markets. We are seeking a Client Relationship Coordinator based in our Pension Retention team, responsible for managing a portfolio of clients.

You will be the main contact for Mercer services, maintaining client relationships and coordinating with internal specialists. This is a hybrid role requiring at least three days per week in the office.

Responsibilities include:

• Learning the basics of Mercer Elect products, services, and tools through training and experience.
• Managing a portfolio of Pension clients, guiding them from onboarding to ongoing support.
• Engaging proactively with clients, conducting renewal and review meetings.
• Generating leads within your client portfolio for other business areas.
• Supporting data collection and analysis for client projects.
• Following up on client information and maintaining up-to-date records.

Requirements:

• Experience in client relationship management.
• Strong organizational and communication skills.
• Attention to detail and a logical work approach.
• Ability to work independently and in a team.
• Enthusiastic and motivated to deliver high-quality service.

Preferred:

• Knowledge of DC/SIPP pensions.

Why join us:

• Opportunities for professional development and interesting work.
• Inclusive culture and talented colleagues.
• Career growth, benefits, and well-being support.

Marsh McLennan is committed to diversity and inclusion, providing a flexible work environment and reasonable adjustments for candidates with disabilities. All colleagues are expected to work at least three days in the office or onsite with clients weekly, with designated 'anchor days'.