Client Relations Specialist

The Shyft Group; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Client Relations Specialist to support outside sales efforts and manage customer orders. This role is pivotal in building strong relationships with clients, ensuring their satisfaction, and identifying new sales opportunities. The ideal candidate will have a passion for customer service and a knack for problem-solving. Join a company that values its employees and offers comprehensive benefits to promote health, financial security, and work-life balance. This is an exciting opportunity to contribute to a leading firm in the specialty vehicle market while advancing your career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Educational Reimbursement

Wellness Plan

Qualifications

• 1+ year of experience in inside sales or customer service.
• Proven ability to develop and grow customer relationships.

Responsibilities

• Manage sales process for truck bodies and prepare accurate quotes.
• Cultivate customer relationships and address inquiries effectively.

Skills

Customer Relationship Management

Sales Process Management

Communication Skills

Problem-Solving

Education

High School Diploma or GED

Job description

Client Relations Specialist | Utilimaster | Bristol, IN (Main)

Regular Employee | Salary Exempt

Overview

As the Client Relations Specialist for Utilimaster (A Shyft Brand) based in Bristol, IN, you will support our outside sales staff, manage orders, and cultivate strong customer relationships. You will ensure outstanding service by providing accurate specifications, monitoring orders, and maintaining effective communication with customers and the Production team.

You will also play a key role in identifying sales opportunities, addressing customer inquiries, and contributing to the team's success by achieving sales goals.

Core Responsibilities

• Manage the sales process for truck bodies
• Prepare and submit accurate quotes and sales orders
• Cultivate and maintain strong customer relationships
• Address inquiries, provide tailored solutions, and ensure satisfaction throughout the sales process
• Monitor and manage current sales orders from placement to completion
• Partner with Production to keep customers informed about order status
• Identify and pursue new sales opportunities
• Upsell products and services by understanding customer needs and offering recommendations
• Improve operational efficiency while meeting individual and departmental sales goals

Learn more about The Shyft Group and Utilimaster by exploring the Learn More and Who We Are sections below.

Qualifications

• High School Diploma or GED
• At least 1+ year of proven inside sales or customer service experience (call center or manufacturing preferred)
• Experience in developing and growing customer relationships

Learn More

For detailed job description, visit our careers site: https://theshyftgroup.csod.com/ux/ats/careersite/4/home/requisition/1036?c=theshyftgroup

Additional information about The Shyft Group and Utilimaster is available on our website and social media channels.

Why The Shyft Group?

We value our people and their success. We offer comprehensive benefits to support your health, financial security, and work-life balance, enabling you to thrive both personally and professionally.

• Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
• Financial Security: 401(k) with match, Disability, Life Insurance
• Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care

Join us and experience the difference in a company that invests in your well-being!

Who We Are:

The Shyft Group is North America's leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our nine brands, including Utilimaster, are supported by over 3,000 team members across the U.S. and Canada. With over 50 years of innovation, we're leading in electrification and ranked among Fortune's 100 Fastest Growing Companies.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, veteran status, disability, or other protected characteristics. For accommodations, contact us at [e-mail].

We participate in E-Verify to confirm employment eligibility. More details are available in our posters and notices.