Client Relations & Revenue Growth Lead

Avery Healthcare Group; Tipner; On-site; GBP 32,000 - 42,000; Full time

Job summary

Avery Healthcare Group is seeking a Client Liaison Manager for Moorlands Lodge Care Home in Portsmouth. The role focuses on driving sales and marketing activities within the home to maximise occupancy and revenue, while maintaining brand standards.

You will manage inquiries, build relationships with care influences, and ensure timely responses and pipeline updates. Strong negotiation, interpersonal, and workload management skills are essential, with a background in sales preferred.

Qualifications

• Have a full UK and clean driving licence.
• Be able to negotiate with skill and expertise.
• Possess effective interpersonal skills and professional telephone manner.
• Be able to prioritise your own workload.
• Ideally have a background in a previous sales position.

Responsibilities

• Ensure sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
• Assist in answering general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Manage and keep up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
• Develop new contacts and maintain regular and close contacts with all key care influences.

Skills

Driving licence

Negotiation skills

Interpersonal skills

Time management

Sales background

Job description

Avery Healthcare Group is seeking a Client Liaison Manager for Moorlands Lodge Care Home in Portsmouth. The role focuses on driving sales and marketing activities within the home to maximise occupancy and revenue, while maintaining brand standards.

You will manage inquiries, build relationships with care influences, and ensure timely responses and pipeline updates. Strong negotiation, interpersonal, and workload management skills are essential, with a background in sales preferred.