Client Relations Associate (Middle East Focus)

Man Group; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Two annual 'Mankind' volunteering days

Generous holiday entitlements

Job summary

Man Group, based in London, is seeking a London-based Associate within Global Client Relations to support the Middle East Sales Team, collaborating with colleagues at our headquarters and the Abu Dhabi office.

You will act as the primary contact for client inquiries, manage CRM data, coordinate reporting, and assist with onboarding, due diligence, and client review activities across the region.

Qualifications

• Bachelor's degree with 4+ years of experience in client service, client relations, investor relations, or investment operations within a financial services firm.
• Prior exposure to Middle Eastern clients or markets is advantageous, and Arabic language skills would be beneficial.
• Strong cultural awareness and ability to engage across diverse client profiles.
• Working towards or interested in CFA or CAIA qualifications.

Responsibilities

• Serve as a dedicated point of contact for day-to-day client inquiries.
• Maintain CRM with client records, activity, pipeline, and coordinate reporting to senior management.
• Support Middle East Sales on projects impacting existing client base and prospective pipeline.
• Assist with client onboarding for complex investor transactions.
• Coordinate portfolio reviews, due diligence, roadshows, campaigns, and conferences.
• Deliver customized reporting to the Middle East client base.
• Manage client subscription and redemption processes to ensure timely communications.
• Organize commercial agreements and maintenance (Intermediary, Rebate, Platform, Custody).
• Coordinate restriction lists, trade error notifications, and side-letter attestations with Compliance.

Skills

Client relations

Middle East experience

CFA/CAIA interest

AI tools familiarity

Relationship management

Communication skills

Organizational skills

Education

Bachelor's degree

Job description

Man Group, based in London, is seeking a London-based Associate within Global Client Relations to support the Middle East Sales Team, collaborating with colleagues at our headquarters and the Abu Dhabi office.

You will act as the primary contact for client inquiries, manage CRM data, coordinate reporting, and assist with onboarding, due diligence, and client review activities across the region.