Client Programme Manager - Delivery & Operations Lead

Fuel Learning; Measham; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Extended Christmas break

Company pension

State of the art technology

Free on-site parking

Sick pay

Collaborative environment

Job summary

Fuel Learning is seeking a Client Programme Manager to join our Operations Team and ensure successful delivery of our apprenticeship and commercial programmes to clients.

You will monitor planning, mobilisation and evaluation, coordinating cross-functional teams and maintaining clear stakeholder communication to meet deadlines and quality standards. This role also involves providing professional client reports on status and risks, while prioritising multiple projects.

Qualifications

• Experience in a customer-facing role.
• Proficiency with digital administration and MS Office.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail.
• Ability to manage multiple projects concurrently.
• Effective written and verbal communication skills.
• Desire and capability to implement programmes efficiently.

Responsibilities

• Deliver and coordinate clear communication of programme requirements and deadlines.
• Provide information to cross-functional teams on venue suitability and itineraries.
• Organise documents and data within ops systems and file structures.
• Collate commercial information for accurate PO invoicing.
• Provide client reports on status, actions, or risks.
• Prioritise time and activities to manage multiple projects.

Skills

Customer-facing experience

Multitasking

Communication skills

Analytical problem-solving

Attention to detail

Process improvement

Digital administration

Tools

MS Office

Job description

Fuel Learning is seeking a Client Programme Manager to join our Operations Team and ensure successful delivery of our apprenticeship and commercial programmes to clients.

You will monitor planning, mobilisation and evaluation, coordinating cross-functional teams and maintaining clear stakeholder communication to meet deadlines and quality standards. This role also involves providing professional client reports on status and risks, while prioritising multiple projects.