Client Procurement Business Partner

Iss-Facility-Service; Royal Borough of Greenwich; On-site; GBP 55,000 - 76,000; Full time

Job summary

ISS is seeking a Client Procurement Business Partner to support supply chain and procurement objectives across a UK-wide contract. Site-based role focused on driving value, ensuring robust procurement practices and successful execution of supplier contracts and obligations.

You will work with operational teams, suppliers, and legal to ensure contract compliance, supplier performance, and timely delivery of work packages.

Qualifications

• Proven experience in procurement, supply chain, or commercial contracts.
• Demonstrable experience drafting, reviewing, and implementing contracts.
• Strong negotiation and stakeholder management skills.
• Experience managing supplier relationships and supplier performance programmes.
• Commercially minded with a strong understanding of contractual governance and compliance.
• Excellent communication skills with the ability to influence stakeholders at all levels.
• Strong organisational skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Experience leading change and driving process improvements with measurable outcomes.
• Degree-level education preferred.
• Strong business acumen and a track record of delivering best-in-class procurement and contracting outcomes.

Responsibilities

• Lead the implementation of supplier contracts across the contract portfolio, ensuring compliance with contractual and operational requirements.
• Drive value creation through effective supply chain and procurement strategies, maximising supplier performance and commercial outcomes.
• Ensure all contract-specific flow-down clauses and obligations are successfully incorporated into supplier agreements.
• Work closely with operational teams to ensure scopes of work align with technical requirements, supplier capabilities, and client expectations.
• Negotiate supplier agreements, commercial terms, and Value Recovery Delivery (VRD) plans where required.
• Conduct supplier performance reviews and assessments to ensure quality, compliance, and continuous improvement.
• Provide commercial guidance on maintenance agreements and alignment with repair and maintenance cost structures.
• Act as the key liaison between Supply Chain, Procurement, Legal, operational teams, and wider stakeholders to ensure successful contract implementation and governance.

Skills

Negotiation

Stakeholder management

Contract management

Contract drafting

Commercial acumen

Communication skills

Organisational skills

Education

Degree-level education preferred

Job description

We are seeking a professional and commercially astute Client Procurement Business Partner to support the delivery of supply chain and procurement objectives across a complex UK-wide contract.

This site-based role is responsible for driving value through the supply chain, ensuring robust procurement practices, and supporting the successful implementation of supplier contracts and contractual obligations.

Job Description

Working closely with operational teams, stakeholders, suppliers, legal teams and procurement colleagues, you will play a key role in ensuring contractual compliance, supplier performance, and the effective delivery of planned and preventative work packages.

You will be a confident negotiator with strong contract management expertise and the ability to work at pace in a fast-moving environment.

Key Responsibilities

• Lead the implementation of supplier contracts across the contract portfolio, ensuring compliance with contractual and operational requirements.
• Drive value creation through effective supply chain and procurement strategies, maximising supplier performance and commercial outcomes.
• Ensure all contract-specific flow-down clauses and obligations are successfully incorporated into supplier agreements.
• Work closely with operational teams to ensure scopes of work align with technical requirements, supplier capabilities, and client expectations.
• Negotiate supplier agreements, commercial terms, and Value Recovery Delivery (VRD) plans where required.
• Conduct supplier performance reviews and assessments to ensure quality, compliance, and continuous improvement.
• Provide commercial guidance on maintenance agreements and alignment with repair and maintenance cost structures.
• Act as the key liaison between Supply Chain, Procurement, Legal, operational teams, and wider stakeholders to ensure successful contract implementation and governance.

Professional and Personal Competencies/Qualifications

• Proven experience in a procurement, supply chain, or commercial contracts role.
• Demonstrable experience drafting, reviewing, and implementing contracts.
• Strong negotiation and stakeholder management skills.
• Experience managing supplier relationships and supplier performance programmes.
• Commercially minded with a strong understanding of contractual governance and compliance.
• Excellent communication skills with the ability to influence stakeholders at all levels.
• Strong organisational skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Experience leading change and driving process improvements with measurable outcomes.
• Degree-level education preferred.
• Strong business acumen and a track record of delivering best-in-class procurement and contracting outcomes.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.