Client Principal

Simple Machines; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading consultancy is seeking a Client Principal in London to spearhead client engagement and growth efforts. This role combines strategy and technology while leveraging strong partnerships to deliver impactful solutions in a fast-paced environment. Candidates should possess substantial client-facing experience and a robust understanding of modern data platforms and AI capabilities.

Benefits

High-impact work with industry experts

Development budgets and annual leave

Qualifications

• Proven experience in a senior client-facing role in a technology or consulting firm.
• Solid understanding of cloud ecosystems and enterprise architecture.
• Track record of building trusted relationships at the C-suite or Director level.

Responsibilities

• Lead go-to-market and client success efforts in the UK.
• Own a portfolio of strategic accounts, responsible for growth and satisfaction.
• Collaborate with tech and consulting partners to drive strategic co-sell activity.

Skills

Client Engagement

Commercial Thinking

Data-Driven Solutions

Technical Collaboration

Education

Degree in Technology or Business

Job description

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We're a globally distributed boutique consultancy that specialises in modern data platforms, AI enablement, and data-driven software solutions. Our clients include leading global household brands, tech companies you interact with every day, and emerging leaders in AI and data.

We don't outsource. We don't offshore. We don't do junior teams.

Instead, we deploy elite technologists and consultants to solve hard problems, delivering meaningful outcomes for enterprises that care about quality, velocity, and long-term impact.

From London to Sydney to Christchurch and San Francisco, our team is quietly reshaping how enterprise technology gets done.

About the Role

We're looking for a Client Principal to lead our go-to-market and client success efforts in the UK. You'll work at the intersection of strategy, delivery, and commercial growth, backed by a senior team that delivers with speed, clarity, and engineering excellence.

This is not a traditional sales role. It's a leadership position at the heart of our UK business.

What You'll Do

Partner-Led Go-to-Market

• Collaborate with major tech and consulting partners to originate opportunities and drive strategic co-sell activity
• Co-create go-to-market campaigns, propositions, and assets with our consulting and engineering teams
• Convert strategic conversations into high-value growth client engagements

Client Success & Growth

• Own a portfolio of strategic accounts, with full responsibility for growth, satisfaction, and retention
• Act as a trusted advisor to senior stakeholders, helping them deliver real business impact through data, AI, and software
• Spot and shape new opportunities through a strong understanding of client needs, with a focus on outcomes over output
• Define and track client KPIs across engagement delivery, outcomes, and business impact

Solution Framing

• Collaborate with Principal Engineers, AI Leads, and Consulting Directors to scope engagements and shape delivery approaches
• Write concise proposals and executive briefings that reflect both commercial and technical clarity
• Support pre-sales activity through narrative, credibility, and sharp framing, not boilerplate
• Join the UK Leadership Team and contribute to business strategy, team culture, and future planning
• Mentor and coach others on client engagement, commercial thinking, and storytelling
• Represent Simple Machines at partner events, client sessions, and in the market

What You Bring

• Proven experience in a senior client-facing role in a technology or consulting firm, ideally one known for engineering excellence
• Solid understanding of cloud ecosystems, enterprise architecture, and data/AI-led transformation, enough to credibly engage clients and collaborate with our technical leaders
• Track record of building trusted relationships at the C-suite or Director level

What You'll Get

• A seat at the leadership table in a globally respected boutique
• High-impact work with some of the best technologists in the industry
• Competitive base + performance structure
• 25 days annual leave + wellbeing and development budgets
• The freedom to shape how things are done

The Simple Way

We believe the best technology projects are:

• Led by experts who understand the business problem
• Delivered with pace, but never at the expense of quality
• Tailored - no bloated teams, no vendor lock-in, no unnecessary code
• Outcome-driven, with impact measured in revenue, cost savings, and user experience

Simple Machines is committed to diversity and inclusion.

We welcome applicants from all backgrounds and communities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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