Client Pensions Specialist

Bristol Industrial; Bristol; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the pensions industry is seeking a Client Services Specialist to join their Group Pensions team in Bristol. This full-time hybrid role involves providing exceptional client support, managing relationships, and ensuring compliance while offering a competitive salary and comprehensive benefits.

Qualifications

• Experience in Pensions, Employee Benefits Consultancy, or with an Insurance Provider.
• Strong desire to learn about the Employee Benefits industry.
• Understanding of industry regulations and compliance.

Responsibilities

• Manage client relationships and deliver exceptional client service.
• Complete work for scheme renewals and market reviews.
• Monitor insurers’ performance and resolve issues.

Skills

Account management

Client service

Pensions knowledge

Regulatory compliance

Education

RO1 Certification

RO4 Certification

Job description

Are you an experienced in Pensions with exceptional account management experience? If so, get in touch!! My client is leading the way in their industry, and they are looking for a Client Services Specialist (Pensions) to join the team in Bristol (Hybrid).

About thew role:
As the Client Services Specialist you will specifically focuses on delivering exceptional client service within the Group Pensions team.
Role Responsibilities:

• Complete work for scheme renewals or market reviews in line with clients’ requirements, collation, and analysis of results in appropriate format and support the Consultancy Team with report production
• Monitor insurers’ performance on behalf of clients and challenge insurer at higher level to resolve any issues
• Deal with client queries (verbal and written) in line with service level agreements and liaise with insurers where necessary to deliver on this
• Update all internal systems as per process ensuring we remain compliant
• Ownership of delivery of tasks and proactively manage your workload
• Manage client relationships in conjunction with the Consultancy team to support retention & growth opportunities.
• Provide peer review support as necessary.

Role Requirements:

• Experience of working in Pensions, Employee Benefits Consultancy, or with an Insurance Provider
• RO1 & RO4 is preferred but not essential. The business will support you in working towards this
• Ideally a understanding of all Group Pension providers in the current market
• Good understanding of industry regulations, compliance requirements and technical specifications
• Motivated with a strong desire to learn about the Employee Benefits industry and specifically the Group pension sector

This is a full-time hybrid role offering a salary circa £28,000- £35,000 DOE plus an amazing benefits package.

Please contact Gemma Lawrence at Meridian on 07876 250 447 to apply and find out more or email [e-mail]

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.