Client Payroll Director - Hybrid (Southern England) - £80-100K

JGA Recruitment Group | B Corp™; Fraddam; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

JGA Recruitment Group | B Corp™ is seeking a Client Payroll Director to oversee delivery and support the growth of its managed payroll business in the UK. The role balances leading payroll delivery with business development, including contract negotiations and account management.

The ideal candidate will lead a delivery team, manage senior client escalations and shape the commercial performance of client accounts. Availability to start in January is preferred.

Qualifications

• Senior client-facing experience in payroll consultancy, managed services or a payroll vendor.
• Strong UK payroll knowledge, ideally with exposure to expatriate or international payroll.
• Direct responsibility for client relationships, contract negotiations and account commercials.
• Experience leading payroll delivery teams and resolving complex service issues.

Responsibilities

• Oversee the delivery of UK and international payroll services across a portfolio of clients.
• Lead and develop the payroll delivery team, taking ownership of senior client escalations.
• Draft and negotiate client contracts and manage the commercial performance of accounts.
• Grow existing accounts and support new business through proposals, referrals and industry events.
• Improve processes and controls that support delivery as the business grows.

Skills

Senior client-facing experience

UK payroll knowledge

Contract negotiations

Payroll delivery leadership

International payroll exposure

Job description

Employment Type: Permanent

An established professional services firm is seeking a Client Payroll Director to oversee delivery and support the growth of its managed payroll business.

The role is split roughly 50/50 between overseeing payroll delivery and growing the business.

You’ll lead a delivery team, take ownership of a portfolio of client accounts and act as the senior point of escalation. You’ll also negotiate contracts, manage account commercials and identify opportunities to expand services.

The position would suit a senior payroll leader who enjoys working directly with clients, can make decisions at pace and is confident challenging existing ways of working.

We are ideally looking for someone who is on a short notice period and available to start a new role in January.

What You'll Do

• Oversee the delivery of UK and international payroll services across a portfolio of clients
• Lead and develop the payroll delivery team, taking ownership of senior client escalations
• Draft and negotiate client contracts and manage the commercial performance of your accounts
• Grow existing accounts and support new business through proposals, referrals and industry events
• Improve the processes and controls that support consistent delivery as the business grows

What You'll Bring

• Senior client-facing experience in payroll consultancy, managed services or a payroll vendor
• Strong UK payroll knowledge, ideally with exposure to expatriate or international payroll
• Direct responsibility for client relationships, contract negotiations and account commercials
• Experience leading payroll delivery teams and resolving complex service issues
• Confidence working with senior stakeholders and improving how services are delivered in a fast-moving environment

The Opportunity

You’ll have a say in how a growing managed payroll business serves its clients, from improving day-to-day delivery to deciding where it can offer more.

JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.