Client Partner

Halo; West of England; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

28 days holiday

Discretionary bonus

Pension scheme

Eye tests

Bike to Work

Birthday off

Job summary

With at least 3 years in a creative agency, you’ll drive standout creative and client experience, balance multiple work streams, and nurture long-term relationships while contributing to profitability and best practices within the team.

Qualifications

• Minimum 3 years’ experience in a creative agency environment.
• Experience managing client relationships and projects across brand, packaging, campaigns and digital work.
• Ability to lead day-to-day delivery from brief to final delivery, on time and on budget.

Responsibilities

• Lead day-to-day running of client projects from brief to delivery.
• Collaborate with internal teams to deliver brand, packaging, campaigns and digital work.
• Maintain regular client updates and manage changes affecting scope and budgets.
• Support forecasting, budget conversations and profitability for accounts.

Skills

Client relationships

Project management

Agency experience

Brand packaging

Digital projects

Budget management

Job description

Job Title: Client Partner Location: BristolSalary:
£30,000 to £36,000

Role: Full-time, Perm

Halo is a purpose-driven independent branding agency in Bristol and a certified B Corporation. We are strategic and creative partners to ambitious businesses with purposeful brands. We shape brands with strategic heart, creative inspiration and commercial acuity, making insight-driven, good ideas that look great and people like.

We have an exciting opportunity for an inspiring Client Partner to join our Strategic Client Partnerships team. With a passion for brand, you’ll have at least 3 years’ creative agency experience and have worked across brand, packaging, campaign and digital projects. Primarily you will be working across established FMCG clients with a focus on food, so a passion for food and packaging is essential.

You will work alongside a Lead Client Producer on key retained accounts to deliver and shape standout creative and client experience. A creative problem solver, you guarantee the success of client projects by taking the time to understand what a client wants, working with your team to deliver what they need, on time, on budget and on brief, and exceed expectations at every opportunity.

You at a glance:

• You have at least 3 years’ experience in a creative agency environment managing client relationships and projects.
• You’re confident, self-motivated, entrepreneurial, detail-oriented and challenged by accountability.
• You lead the day-to-day running of your clients’ projects from receiving the brief to project delivery. Projects may include Brand Development, Packaging, Campaigns, Digital Development and Digital Marketing.
• You are very comfortable prioritising and managing multiple work streams and working within a team.
• You have excellent attention to detail when creating briefs, reviewing project work and proofreading.
• You foster strong working relationships with clients and internal teams to deliver exceptional work, implementing processes that will optimise our levels of service, contribute to best practice and increase profitability.
• You ensure regular client updates and manage any changes or developments to projects proactively addressing any impact on the agency and the client.
• You have solid commercial acumen and competence in maintaining all financial information relating to a project/client account from scoping and reporting to managing budget conversations with clients.
• You support the team with forecasting, budget management and ways of working to meet goals.
• You’re inspired by and engaged with the industry, you seek out current thinking and are eager to learn and share knowledge

What’s in it for you?

• A seat at the table in a creative, inclusive, and genuinely supportive agency culture.
• The chance to shape exciting brands, big, small, global and local.
• Room to grow and push your skills with mentorship, trust, and opportunity.
• Hybrid flexibility with a Bristol base.
• A team that values personality, authenticity, and point of view.

Our commitment to diversity & inclusion

We believe great ideas come from diverse perspectives. At Halo, we are committed to championing an inclusive workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. We encourage applications from people of all backgrounds, experiences, and identities.

Competitive salary and benefits package:

• Competitive annual salary from £30,000 to £36,000 (depending on experience),
• 28 days holiday plus the option to take more & an extended Christmas break,
• Eligibility for an annual discretionary bonus scheme (after completion of 12 months service),
• Flexible, hybrid working in a modern and creative studio space,
• A contributory company pension scheme,
• Agency referral schemes & rewards,
• Your birthday off,
• Training & development opportunities,
• Free eye tests plus a contribution towards the cost of glasses/lens,
• Childcare Vouchers,
• Bike to Work Scheme.

B-Corp:

We're more than just a team of creative professionals; we're a passionate community dedicated to making a positive impact. As a Certified B-Corp, we are committed to using our skills to drive positive change for both people and the planet. We believe in using business as a force for good, and our commitment to social and environmental responsibility is embedded in everything we do.