Client Onboarding & Projects Lead

Novuna; Newbury; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Company car or cash alternative

Hybrid/Flexible working

25 days holiday

Wellbeing package

Job summary

Novuna Vehicle Solutions in Newbury operates a hybrid model and seeks a proactive project coordination specialist to join the Corporate Sales Team. You will manage end-to-end customer onboarding, acting as the main contact for project inquiries and ensuring on-time delivery and client satisfaction.

Reporting to the Business Transition Manager, you will lead planning, scheduling and reporting activities, collaborating with client relationships and internal stakeholders, and ensuring processes are

Qualifications

• Excellent verbal and written communication with stakeholders at all levels.
• Strong organisation and time management for multiple projects.
• Strong Microsoft Office, Excel and Visio skills.
• Ability to facilitate workshops within time constraints; problem-solving and analytical mindset.

Responsibilities

• Manage the full onboarding of customers to the business, acting as the main point of contact for project inquiries.
• Lead project planning, scheduling, and reporting activities.
• Collaborate and build relationships with multiple client relationships and internal stakeholders.
• Ensure processes and procedures are well documented and in line with market requirements, identifying and mitigate any project risks.

Job description

Novuna Vehicle Solutions in Newbury operates a hybrid model and seeks a proactive project coordination specialist to join the Corporate Sales Team. You will manage end-to-end customer onboarding, acting as the main contact for project inquiries and ensuring on-time delivery and client satisfaction.

Reporting to the Business Transition Manager, you will lead planning, scheduling and reporting activities, collaborating with client relationships and internal stakeholders, and ensuring processes are