Client Manager (Retail)

Hirebridge LLC; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Numerator, based in London, is seeking a Client Manager (Retail) to manage day-to-day client relationships and translate data into clear, actionable insights for major retailers. The role involves close collaboration with a cross-functional team to develop client strategies and deliver high-quality service in a fast-paced FMCG context.

You will contribute to thought leadership within the UK grocery retail space, build expertise, and support revenue growth by turning client questions into

Qualifications

• A passion for understanding consumer/shopper behaviour.
• Confidence in extracting & translating data sets into inspiring insights for clients, preparing and delivering presentations of a high visual, verbal & written standard.
• Ability to establish and nurture relationships with clients.
• Commercial & curious mentality with the ability to answer client's big questions and unafraid to have a point of view.
• Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.
• You have an interest in new technologies and in the power of consumer data and insights.

Responsibilities

• Day to day client management, working in a small team to develop relationships across the clients business.
• Grow & advance how clients work with us, giving them practical insights and the confidence that we are the right partner for their needs.
• Work closely with the team as well as other areas across the business to deliver outstanding service to the client.
• Use our data to tell compelling insight-led stories based on business questions, demonstrating your knowledge and expertise of our services.
• You will have a Commercial target and work with your team to identify leads, by finding and developing conversations, maintaining strong client relationships and being close to their key business questions.

Skills

Understanding consumer behaviour

Data to insights

Client relationships

Commercial mindset

Industry knowledge

Tech awareness

Job description

Client Manager (Retail)

Location: London, England, UK
Req#: 611470

Apply Company Information

We're reinventing the market research industry. Lets reinvent it together.

At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

Our Grocery Retail team work with many of the biggest retailers in the industry. As part of a team supporting one of those retailers, you'll have the opportunity to gain a deep understanding of the fast-paced world of retail whilst making use of the full suite of Worldpanel capabilities to deliver against their needs. As well as learning from your immediate team you will benefit from being part of a supportive team of retail experts working together to identify the big stories in FMCG. In this role, the successful candidate will also need to commit to on-sites with our client in Bradford twice a week.

The Retail team is the source of much of the thought leadership for our UK business, so this role also opens up the opportunity to be a key part of this effort. If you're looking to stretch your insight skills, develop your industry knowledge and work with some high profile clients this could be the role for you.

Key Outcomes: What does success look like?

• Clients: Day to day client management,working in a small team to develop relationships across the clients business.
• Account Development: Grow & advance how clients work with us, giving them practical insights and the confidence that we are the right partner for their needs.
• Collaboration: Work closely with the team as well as other areas across the business to deliver outstanding service to the client.
• Insight: Use our data to tell compelling insight-led stories based on business questions, demonstrating your knowledge and expertise of our services.
• Revenue: You will have a Commercial target and work with your team to identify leads, by finding and developing conversations, maintaining strong client relationships and being close to their key business questions.

Key Capabilities:

• A passion for understanding consumer/shopper behaviour.
• Confidence in extracting & translating data sets into inspiring insights for clients, preparing and delivering presentations of a high visual, verbal & written standard.
• Ability to establish and nurture relationships with clients.
• Commercial & curious mentality with the ability to answer client's big questions and unafraid to have a point of view.
• Keen to develop knowledge and be seen as an expert, talking articulately about the industry and client challenges to connect with client needs.
• You have an interest in new technologies and in the power of consumer data and insights.

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we'll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more - we'll always finding ways to better support, celebrate and accelerate our team.