Client Manager - Outsourcing, Accountancy Practice

Protalent; Wealden; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary with performance-related bonus

Pension scheme

Private medical insurance

Life assurance

Ongoing professional development

Flexible working arrangements

Job summary

A leading accountancy firm in Wealden seeks a Client Manager to guide a growing team in delivering high-quality outsourced finance services. In this hybrid role, you will manage a portfolio of clients, ensuring compliance and driving performance. Ideal candidates will be AAT, ACCA, or ACA qualified with solid bookkeeping experience and a proactive mindset. The firm offers a competitive salary, flexible work arrangements, and a supportive culture focused on innovation and team development.

Qualifications

• Solid experience within an accountancy practice environment is essential.
• Ability to build and maintain strong client relationships.
• Experience managing or mentoring staff is preferred.

Responsibilities

• Take ownership of a portfolio of clients and ensure high-quality service delivery.
• Lead and inspire a multi-location team.
• Drive performance and process improvements using technology.

Skills

Strong bookkeeping experience

Good working knowledge of VAT

Excellent organisational and communication skills

Proactive, solutions-focused mindset

Experience with Xero, Sage, QuickBooks

Education

AAT, ACCA or ACA qualified or equivalent experience

Tools

Xero

Sage

QuickBooks

Dext

ApprovalMax

Job description

Client Manager

Bookkeeping & Outsourced Finance

Uckfield | Hybrid Working Available

Are you an experienced practice professional who thrives in a client-facing leadership role? Do you enjoy building relationships, developing teams and delivering high-quality outsourced finance services to growing businesses?

A well-established and forward-thinking accountancy firm is looking for a Client Manager to join its expanding Bookkeeping & Outsourced Finance team. This is a fantastic opportunity to play a key role in shaping and leading a growing service line within a supportive and collaborative environment.

The Opportunity

You’ll take ownership of a portfolio of clients, ensuring bookkeeping and outsourced finance services are delivered accurately, efficiently and to an exceptional standard. Alongside client delivery, you’ll lead and inspire a multi-location team, helping to drive performance, quality and continuous improvement.

This role offers genuine scope to influence processes, embrace technology and contribute to the strategic growth of the outsourcing function.

Key Responsibilities

• Building and maintaining strong, long-term client relationships
• Reviewing bookkeeping, VAT returns, CIS returns, and management accounts
• Overseeing VAT registrations, de-registrations, and handling VAT enquiries
• Managing team workflow, deadlines and quality control
• Leading, coaching and motivating a team across multiple offices (UK and overseas)
• Reviewing timesheets and monitoring recoverability
• Supporting new business development, proposals, and conversion of prospects
• Driving process improvements and embedding technology solutions
• Ensuring compliance standards are met and maintained
• Assisting with billing and monitoring fee recovery

About You

You will ideally be AAT, ACCA or ACA qualified (or qualified by experience) with solid experience gained within an accountancy practice environment.

You will also bring

• Strong, hands‑on bookkeeping experience
• Good working knowledge of VAT
• Confidence using systems such as Xero, Sage, QuickBooks, Dext and ApprovalMax
• Previous experience managing or mentoring staff
• Excellent organisational and communication skills
• A proactive, solutions‑focused mindset
• A genuine enthusiasm for developing people and improving processes

Why Apply?

• Competitive salary with performance‑related bonus
• Pension scheme
• Private medical insurance
• Life assurance
• Ongoing professional development and training
• Flexible working arrangements
• Supportive, collaborative culture within a growing group

If you’re looking for a role where you can combine client delivery, team leadership and strategic input – while being part of a firm that values innovation and long‑term relationships – we’d love to hear from you.