Client Insight & Growth Partner

dunnhumby; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

dunnhumby is seeking a Client Partnership Lead in London (hybrid) for a fixed‑term 12‑month contract. You will manage and grow client relationships, lead insight‑led projects, and contribute to the full sales cycle from opportunity identification to renewal conversations.

The role sits at the intersection of client delivery, commercial growth and data‑driven insight, with opportunities to expand scope over time.

Qualifications

• Experience in a commercial/account management/consulting or insight-led role.
• Experience selling or delivering data-driven, analytical or insight-based solutions.
• Comfortable managing client relationships and contributing to commercial conversations.
• Ability to communicate insight clearly and translate data into practical actions.
• Experience with retailers, FMCG, media, consultancy or insight-driven environments.

Responsibilities

• Managing and developing a portfolio of client relationships, acting as day‑to‑day commercial and insight partner.
• Delivering insight‑led projects and solutions in collaboration with consulting, analytics and delivery teams.
• Supporting the full sales cycle across your client base, including opportunity identification, proposal development, pitching and renewal conversations.
• Identifying opportunities to grow client engagement through upsell and cross sell of relevant solutions.
• Turning data into clear, actionable insight and recommendations that support client decision making.
• Leading regular client conversations and presentations, adapting your approach to different stakeholders.
• Maintaining an accurate pipeline and forecast, keeping systems and stakeholders up to date.
• Building strong internal relationships to ensure effective delivery and consistent client experience.

Job description

dunnhumby is seeking a Client Partnership Lead in London (hybrid) for a fixed‑term 12‑month contract. You will manage and grow client relationships, lead insight‑led projects, and contribute to the full sales cycle from opportunity identification to renewal conversations.

The role sits at the intersection of client delivery, commercial growth and data‑driven insight, with opportunities to expand scope over time.