Client Host

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Virtual GP for you and household

Salary Finance benefits

Choices lifestyle platform

Up to five extra holidays

Critical illness insurance

Dental treatment

Technology products at affordable cost

MiDeals discounts

Cycle-to-work scheme

Life cover up to 4x salary

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Mitie Stars cash prizes

Job summary

Mitie Cleaning & Hygiene Services in Central London is seeking a Client Host to deliver warm, professional hospitality and create superb first impressions for visitors and colleagues. This role is hospitality-led and requires mobility across the workplace, with a focus on service quality and presentation.

Based in a prestigious corporate setting, you will be visible across the operation, set up meeting spaces, and support facilities teams to ensure a seamless, welcoming environment for everyone.

Qualifications

• Experience in customer service, hospitality or corporate reception.
• Exceptional communication and interpersonal skills.
• Immaculate personal presentation and attention to detail.
• A proactive “how can I help?” approach to service.
• Confidence using workplace technology (Outlook, Teams etc.)

Responsibilities

• Deliver warm, professional welcomes to all visitors and colleagues.
• Manage visitor check-ins and ensure smooth arrivals and departures.
• Set up and reset meeting rooms and event spaces to required layouts.
• Maintain high presentation standards across reception and meeting areas.
• Proactively support the wider workplace and facilities teams.

Skills

Customer service

Hospitality

Communication

Outlook/Teams

Tools

Outlook

Microsoft Teams

Job description

Better places, thriving communities.

Job Overview

Client Host

Location: Central London

We are looking for a Client Host who delivers the warmth, professionalism and attention to detail typically found in five-star hospitality.

Based in a prestigious corporate workplace, you will be responsible for creating exceptional first impressions and ensuring every visitor and colleague experiences a seamless, welcoming environment.

This is more than reception - it is a hospitality-led role where service, presentation and attention to detail matter.

This Client Host role demands a high level of flexibility, mobility, and responsiveness. It is not a static or desk‑based position, but rather one that requires you to be visible, proactive, and consistently present across the operation.

Main Duties

• Deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

What we are looking for

• Experience in customer service, hospitality or corporate reception
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and attention to detail
• A proactive “how can I help?” approach to service
• Confidence using workplace technology (Outlook, Teams etc.)

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?

Benefits

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices.
• You might choose to purchase up to five extra days’ holiday each year.
• You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
• There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• And we have a cycle-to-work scheme.
• Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).