Client-Focused Practice Administrator (Accountancy)

Cameron Clarke Associates t/a talent-finder; Westerham; On-site; GBP 26,000 - 30,000; Full time

Job summary

Cameron Clarke Associates t/a talent-finder in Westerham, Kent, is seeking an Accountancy Practice Administrator. This permanent, full-time role runs Monday to Thursday 9:00–17:00 and Friday 9:00–16:00.

You will be the first point of contact for clients and manage onboarding, correspondence and records with accuracy. The ideal candidate has 1–2 years of admin experience, excellent client communication skills and proficiency in MS Office.

Qualifications

• At least 1–2 years of administrative experience.
• Warm and professional with clients on phone and in person.
• Organised and accurate with ability to manage multiple tasks.
• Proactive in chasing information and completing tasks.
• Comfortable learning new software and adapting to changes.
• Discreet handling of confidential information.
• Able to resolve routine queries and know when to escalate.
• Proficient with MS Outlook, Word and Excel.

Responsibilities

• Answer calls and handle routine enquiries, passing complex questions to staff.
• Greet clients and visitors and direct them to meetings with refreshments as needed.
• Keep meeting rooms and reception areas tidy and ready for use.
• Manage shared admin mailbox and forward requests appropriately.
• Open and sort mail and pass to relevant staff for action.
• Prepare and send letters, emails and forms; scan and file documents.
• Set up new client records and gather onboarding information and IDs.
• Issue engagement letters and AML/identity checks for new clients.

Skills

Administrative experience

Client communication

Organised and accurate

Proactive with tasks

Software adaptability

Discretion with information

Independent problem solving

MS Outlook

MS Word

MS Excel

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Cameron Clarke Associates t/a talent-finder in Westerham, Kent, is seeking an Accountancy Practice Administrator. This permanent, full-time role runs Monday to Thursday 9:00–17:00 and Friday 9:00–16:00.

You will be the first point of contact for clients and manage onboarding, correspondence and records with accuracy. The ideal candidate has 1–2 years of admin experience, excellent client communication skills and proficiency in MS Office.