Accountancy Practice Administrator

TPF Recruitment; Canterbury; On-site; GBP 28,000 - 36,000; Full time

Job summary

TPF Recruitment is supporting an accountancy firm in Canterbury seeking a highly organised Personal Assistant and Team Coordinator. You will support multiple Partners and their teams, balancing executive-level tasks with team coordination to ensure smooth operations and excellent client service.

Reporting to several Partners, you will manage meetings, client communications, and internal records while maintaining a professional, efficient working environment.

Qualifications

• Previous experience as a Personal Assistant, Executive Assistant or Team Coordinator.
• Experience in a professional services environment is preferred.
• Excellent knowledge of Microsoft Office, especially Outlook, Word and Excel.
• Superb organisational skills and the ability to manage competing priorities.
• Strong written and verbal communication skills.
• A professional phone manner and confident approach.
• High attention to detail and a commitment to accuracy.
• Discretion in handling confidential and sensitive information.
• The ability to remain calm under pressure and meet tight deadlines.

Responsibilities

• Provide high-level administrative support to Partners and teams.
• Organise meetings (virtual and in-person) with agendas and minutes.
• Follow up on action points from meetings and manage timesheets, mileage, and expenses.
• Raise invoices and credit notes as needed.
• Serve as first point of contact for clients via calls and emails.
• Support onboarding of new clients and maintain records and documentation.
• Monitor deadlines and support project progress.

Skills

Proactive mindset

Organisational skills

MS Office

Communication skills

Discretion

Calm under pressure

Professional phone manners

Tools

MS Outlook

MS Word

MS Excel

CRM systems

Project management tools

Job description

TPF Recruitment is proud to support a thriving and expanding accountancy firm in Canterbury, who are looking for a highly organised and proactive Personal Assistant and Team Coordinator. This is a key role, providing essential support to multiple Partners and their teams, ensuring smooth day-to-day operations and excellent client service.

The Role

You will be reporting to several Partners, offering a mix of executive-level support and team coordination. You will play a vital role in keeping business operations running efficiently while helping to maintain strong client relationships.

Administrative Support

• Provide high-level assistance to Partners
• Organise meetings, both virtual and in person, ensuring all materials such as agendas and minutes are prepared and circulated
• Follow up on agreed action points from meetings
• Assist with Partner timesheets, mileage claims and expense submissions
• Raise invoices and credit notes as needed

Client Management

• Act as the first point of contact for clients, managing calls and emails professionally and efficiently
• Redirect enquiries to the relevant team members and ensure timely responses
• Support the onboarding of new clients and ensure all procedures are completed accurately
• Maintain and update internal records, systems and documentation

Team Coordination

• Support communication between Partners and their teams
• Monitor deadlines and ensure progress is on track for key projects
• Help create and maintain an organised, professional and efficient working environment

Requirements

We are looking for someone who brings a proactive mindset and can balance multiple responsibilities with confidence and professionalism.

About You

• Previous experience as a Personal Assistant, Executive Assistant or Team Coordinator
• Experience in a professional services environment is preferred
• Excellent knowledge of Microsoft Office, especially Outlook, Word and Excel
• Superb organisational skills and the ability to manage competing priorities
• Strong written and verbal communication skills
• A professional phone manner and confident approach
• High attention to detail and a commitment to accuracy
• Discretion in handling confidential and sensitive information
• The ability to remain calm under pressure and meet tight deadlines

Desirable:

• Experience working within accountancy or financial services
• Familiarity with CRM systems and project management tools

Benefits

• A full-time office-based position in Canterbury
• 37.5 hours per week, Monday to Friday
• A competitive salary, dependent on qualifications and experience