Client-Focused Insurance Adviser - Llanelli

Benefact Group plc; Llanelli; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave 28 days

Birthday off

Group Pension

Bonus scheme

Holiday buy

Health benefits

Income protection

Life assurance

Sick pay

Parental leave

Study support

Volunteer days

Job summary

Benefact Group plc in Llanelli is seeking an Insurance Adviser to join Lloyd & Whyte Community Broking in our Llanelli office. You’ll provide professional service and advice to clients to maximise satisfaction and support the business income targets.

The role offers a collaborative, inclusive culture with opportunities to develop and contribute to community-focused insurance solutions. 35 hours per week, permanent contract, starting salary £24,000 depending on experience.

Qualifications

• Excellent client service skills and ability to build rapport over the phone.
• Ability to provide holistic advice and recommendations.
• Tenacious and motivated to meet sales targets.
• Organised and deadline-driven with team support.
• Regulated, compliant and client-focused environment.

Responsibilities

• Provide professional support and advice ensuring high levels of service and client satisfaction.
• Handle client queries, renewals and mid-term adjustments in a timely manner.
• Process quotations and prepare market presentations to support business goals.
• Ensure all policy administration is completed professionally and promptly.
• Assist with timely collection of client money following procedures.
• Proactively discuss alternative products and conduct insurance reviews with clients.

Job description

Benefact Group plc in Llanelli is seeking an Insurance Adviser to join Lloyd & Whyte Community Broking in our Llanelli office. You’ll provide professional service and advice to clients to maximise satisfaction and support the business income targets.

The role offers a collaborative, inclusive culture with opportunities to develop and contribute to community-focused insurance solutions. 35 hours per week, permanent contract, starting salary £24,000 depending on experience.