Client-Focused Admin & Office Co-ordinator

Clive Owen Llp; York and North Yorkshire; On-site; GBP 24,000 - 32,000; Full time

Job summary

Clive Owen Llp is seeking an organized administrator to provide comprehensive office support in a busy accountancy practice. You will greet clients, manage correspondence, prepare letters and documents, and support engagement letter processing and CODB updates.

The role requires strong Microsoft Office skills, attention to detail, and experience in a professional office environment with excellent communication abilities.

Qualifications

• Experience in a busy office environment or customer-facing role.
• General administration, data entry, and record-keeping.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills with a professional telephone manner.
• Strong organisational and multitasking skills with the ability to prioritise workloads.
• High attention to detail.
• Understanding of GDPR or data security.
• Business Administration NVQ L3 or equivalent apprenticeship.
• Experience in an accountancy practice in an administrative role.
• Experience using electronic filing systems.

Responsibilities

• Answer incoming calls, direct calls and take messages.
• Meet and greet clients/visitors and manage queries and refreshments.
• Create letters, format Word documents, scan correspondence, bind documents, email clients, and portal publishing.
• Assist with engagement letters and CODB updates.
• Handle post and courier duties, including posting and franking.

Skills

Office experience

Data entry

Microsoft Office

Verbal and written communication

Organisational skills

Attention to detail

GDPR/data security

Business Administration NVQ L3

Accountancy practice experience

Electronic filing systems

Education

Business Administration NVQ L3

Tools

Microsoft Word

Microsoft Excel

Outlook

Scanning software

Job description

Clive Owen Llp is seeking an organized administrator to provide comprehensive office support in a busy accountancy practice. You will greet clients, manage correspondence, prepare letters and documents, and support engagement letter processing and CODB updates.

The role requires strong Microsoft Office skills, attention to detail, and experience in a professional office environment with excellent communication abilities.