Client-Focused Account Executive & Case Handler

Marston Holdings Limited; Camberley; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

25 days holiday

Training opportunities

Parental leave

Healthcare plan

Staff discounts

Pension scheme

Job summary

Marston Holdings Limited is seeking an Account Executive - Case Handler to join our Camberley office. You will be the primary contact for clients, handling case files from start to finish and collaborating with the enforcement team to resolve inquiries quickly.

You will manage diaries, generate reports, and process invoicing while maintaining high standards of communication both by phone and email.

Qualifications

• Experience in a fast-paced office environment.
• Strong communication, written and verbal.
• Proactive problem-solving and organisation.
• Collaborative team player with attention to detail.

Responsibilities

• Handle case files from start to finish.
• Be main contact via phone and email for clients.
• Work with enforcement team to resolve inquiries quickly.
• Prepare reports and process invoicing.
• Manage diaries and plan cases.
• Use online tracing tools and databases.

Skills

Excellent written and verbal коммуника

Microsoft Office proficiency

Organised and workload management

Team player

Phone and email handling

Tools

Microsoft Office

Job description

Marston Holdings Limited is seeking an Account Executive - Case Handler to join our Camberley office. You will be the primary contact for clients, handling case files from start to finish and collaborating with the enforcement team to resolve inquiries quickly.

You will manage diaries, generate reports, and process invoicing while maintaining high standards of communication both by phone and email.