Client-Facing Office Admin & Customer Service (Temp→Perm)

JAM Recruitment Ltd; Warrington; On-site; GBP 26,093 - 35,302; Full time

Job summary

JAM Recruitment Ltd in Warrington is seeking an Office Administrator/Customer Service Adviser to join a small team supporting the UK’s leading commercial wholesaler of refrigeration and climate control equipment. This full-time, temporary-to-permanent role runs Monday to Friday 07:30–17:00, with a salary of £13.89 per hour.

You will handle inbound calls, process orders and quotes, update client records and manage correspondence.

Qualifications

• Experience in a similar administrative or customer-facing role.
• Excellent written and verbal communication.
• Friendly telephone manner and professional attitude.
• Able to work as part of a small team and independently.

Responsibilities

• Answer inbound telephone calls.
• Process customer orders and quotes; resolve queries.
• Update customer information and maintain records.
• Manage incoming and outgoing post and general correspondence.
• Support data entry and archiving; ensure confidentiality.
• Assist with other administrative tasks to ensure smooth office operation.
• Keep the office tidy and organised.

Skills

Strong communication

Attention to detail

Multitasking

Customer-facing experience

Tools

MS Office

Job description

JAM Recruitment Ltd in Warrington is seeking an Office Administrator/Customer Service Adviser to join a small team supporting the UK’s leading commercial wholesaler of refrigeration and climate control equipment. This full-time, temporary-to-permanent role runs Monday to Friday 07:30–17:00, with a salary of £13.89 per hour.

You will handle inbound calls, process orders and quotes, update client records and manage correspondence.