Client Experience Trainer & Quality Coach

Staff Power Group Limited; Newcastle upon Tyne; On-site; GBP 30,000 - 42,000; Full time

Job summary

Staff Power Group Limited is seeking a Trainer and Quality Coach to join our team in Newcastle upon Tyne. You will help colleagues build confidence, develop strengths and deliver exceptional client experiences through engaging training and targeted coaching.

You will leverage real client conversations to inform coaching and training strategies, supporting a culture of continuous improvement and high-quality service for our clients in the region.

Qualifications

• Engage in training to help colleagues build confidence and develop strengths.
• Provide meaningful coaching and insights from real client conversations.

Responsibilities

• Create an environment where colleagues can build confidence, develop their strengths and deliver exceptional experiences for clients.

Skills

Training delivery

Coaching

Quality coaching

Job description

Staff Power Group Limited is seeking a Trainer and Quality Coach to join our team in Newcastle upon Tyne. You will help colleagues build confidence, develop strengths and deliver exceptional client experiences through engaging training and targeted coaching.

You will leverage real client conversations to inform coaching and training strategies, supporting a culture of continuous improvement and high-quality service for our clients in the region.