Client Experience Specialist - Trading & Education

CMC Markets; Greater London; On-site; GBP 25,000 - 38,000; Full time

Job summary

CMC Markets is seeking a client-focused professional to join our London-based client service team. You will manage the client lifecycle, execute trades, answer queries and educate clients to enhance their trading experience.

Alongside strong verbal and written communication, you will work collaboratively with colleagues, stay informed about market developments, and represent the brand with integrity and enthusiasm.

Qualifications

• Strong client-service ethos with focus on positive client experience.
• Ability to manage inquiries and educate clients.
• Knowledge of financial markets beneficial.

Responsibilities

• Provide high calibre client service across the client lifecycle.
• Handle trading execution and inbound queries professionally.
• Escalate issues promptly and monitor market developments.

Skills

Verbal communication

Written communication

Teamwork

Financial markets

Languages desirable

Education

Undergraduate degree

Job description

CMC Markets is seeking a client-focused professional to join our London-based client service team. You will manage the client lifecycle, execute trades, answer queries and educate clients to enhance their trading experience.

Alongside strong verbal and written communication, you will work collaboratively with colleagues, stay informed about market developments, and represent the brand with integrity and enthusiasm.