Client Experience & Centre Operations Lead

Orlaroseassociates; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A premium office services provider in central London seeks an Assistant Centre Manager to oversee operations, manage staff teams, and ensure high standards of service. The ideal candidate will have over 3 years of experience in a client-facing role, demonstrating exceptional organizational and people management skills. This position requires a hands-on approach, the ability to work under pressure, and a proactive mindset towards delivering outstanding client experiences. Join a team that values hospitality and operational excellence.

Qualifications

• 3+ years' experience in a client-facing role, preferably in hospitality or premium customer service.
• Strong operational skills and ability to manage teams effectively.
• Calm, adaptable with excellent attention to detail.

Responsibilities

• Oversee on-site teams ensuring seamless daily operations.
• Coordinate team briefings to maintain operational alignment.
• Manage staff rotas and leave authorisations.

Skills

Operational coordination

People management

Exceptional client care

Attention to detail

Effective communication

Job description

A premium office services provider in central London seeks an Assistant Centre Manager to oversee operations, manage staff teams, and ensure high standards of service. The ideal candidate will have over 3 years of experience in a client-facing role, demonstrating exceptional organizational and people management skills. This position requires a hands-on approach, the ability to work under pressure, and a proactive mindset towards delivering outstanding client experiences. Join a team that values hospitality and operational excellence.