Client Executive Leader – Large & Complex Corporate Clients

Marsh Agency; West of England; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Marsh in Bristol is seeking a Client Executive Leader to steer day-to-day service delivery for large and complex corporate Clients. You will lead a high-performing team, nurture senior client relationships, and bring Marsh capabilities to bear for strategic outcomes.

You will engage with Boards and Risk Committees, shaping renewal strategies, budgets and fees, while ensuring proactive service delivery across the team, including multinational footprints where relevant.

Qualifications

• Demonstrated ability to lead and develop teams, setting performance standards and service discipline.
• Experience servicing large corporate Clients with retention and growth evidence.
• Strong analytical and problem-solving capability to translate risk into recommendations.

Responsibilities

• Lead, coach and inspire a team of Client Executives and set high-performance standards.
• Provide strategic leadership across a portfolio of large corporate Clients—acting as executive sponsor for key relationships.
• Lead insurance programme design, renewal strategy, budgets and proposals, shaping placement strategy and negotiating terms.
• Drive senior Client engagement through meetings with Clients and insurers, including Board presentations when required.
• Support the Bristol Leadership Team and contribute to South West growth and Marsh’s regional leadership.

Skills

People leadership

Client management

Analytical thinking

Education

ACII

Job description

Are you ready to lead day-to-day service delivery for some of the South West’s largest, most complex and occasionally multinational organisations?

Are you ready to lead day-to-day service delivery for some of the South West’s largest and most complex organisations, including those with wider UK or international footprints?

Join Marsh in our Bristol office as a Client Executive Leader, where you’ll predominantly focus on leading and developing a high-performing team—while staying strategically engaged with our biggest and most important corporate Clients. You’ll build senior relationships, anticipate emerging risks and bring together specialist expertise, broader Marsh capabilities and local market insight to deliver outstanding outcomes for Clients.

We Will Count On You To

• Lead, coach and inspire a team of Client Executives, setting clear standards and a high-performance culture that delivers exceptional Client outcomes, retention and profitable growth.
• Provide strategic leadership across a portfolio of large, complex and often multinational corporate Clients—acting as an executive sponsor on key relationships and ensuring rigorous, proactive service delivery across the team.
• Provide strategic leadership across a portfolio of large, complex corporate Clients—acting as an executive sponsor on key relationships and ensuring rigorous, proactive service delivery across the team (including Clients with multi-site, UK-wide and/or international footprints where relevant).
• Lead insurance programme design and renewal strategy, producing budgets and proposals, shaping placement strategy and negotiating fees/engagement terms.
• Drive senior Client engagement—planning and leading meetings with Clients and insurers alongside specialist brokers and service teams, including presentations to Boards and Risk Committees where required.
• Play an active role on the Bristol Leadership Team, helping deliver our South West growth strategy and strengthening Marsh’s position as the leading risk advisor in the region.

What You Need To Have

• Strong people leadership capability (formal line management experience preferred), with a track record of building team performance and service discipline.
• Demonstrable experience servicing and advising large corporate Clients (ideally complex and/or multinational), with evidence of strong Client retention and relationship growth.
• Demonstrable experience servicing and advising large corporate Clients (ideally complex, multi-site and/or with UK-wide/international footprints), with evidence of strong Client retention and relationship growth.
• Strong analytical and problem-solving capability—able to translate complex risk issues into clear, commercial recommendations.
• ACII part or fully qualified (or equivalent), with a commitment to continuous professional development.

What Makes You Stand Out

• A proven track record managing complex corporate insurance portfolios and delivering high-quality service governance.
• Evidence of leading teams, building capability and driving growth through new business, cross-sell and expanded Client relationships.
• Growth mindset—curious, proactive and comfortable challenging the status quo to improve Client outcomes and team performance.
• Motivated by working with market-leading Clients and leveraging Marsh’s global capabilities to deliver strategic risk insight and solutions.

If you’re motivated by leading a high-performing team and being strategically engaged with the South West’s most significant organisations—while helping build Marsh as the region’s leading risk advisor we would love to hear from you.

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Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.