Client Executive - Chelmsford

TN United Kingdom; Chelmsford; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a Commercial Client Executive to join their growing team. This role offers the opportunity to work closely with Client Directors and Advisors, managing client relationships and ensuring comprehensive service delivery. The ideal candidate will possess strong account management skills and a commitment to professionalism in a regulated environment. With a competitive salary and development opportunities, this position promises to be a rewarding step in your career. Join a friendly team dedicated to providing innovative risk advice and insurance solutions, and help clients confidently navigate their risks.

Benefits

Comprehensive benefits

Support from Directors and Managers

Opportunities for development

Qualifications

• Experience as a Commercial Account Executive or similar role is essential.
• Ability to manage accounts from inception to completion.

Responsibilities

• Manage client renewals and new business from inception to completion.
• Attend client meetings and negotiate terms.

Skills

Commercial Account Management

Client Relationship Management

Negotiation Skills

Excellent Communication

Education

Cert CII Qualification

Tools

Acturis

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5d81313b18d6

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Your new company

Your new job working as a Commercial Client Executive will be with one of the UK’s leading independent Lloyd’s brokers. Located in the city and across the UK, these brokers prioritize understanding every detail of their clients’ businesses and work in partnership to provide comprehensive service. The company offers unbiased access to the market and places cover with an established insurer network. They operate nationally with regional offices and internationally with global specialists. They provide innovative risk advice and insurance programs designed to confidently protect clients’ risks. Due to growth in one division, a role has arisen for a Commercial Client Executive to join an established niche team. This role can be based in London or Chelmsford, or a mix of both, depending on your location.

Your new role

As a Commercial Client Executive, you will work closely with Client Directors and Advisors on new business, mid-term adjustments, and renewals. You will act as a Client Executive/Advisor on specific accounts and support the division as needed. Responsibilities include managing client renewals and new business from inception to completion, attending client meetings, negotiating terms, reviewing cover requirements, checking policy documents, and assisting the Claims department. You will be involved in the team pipeline for referrals and may support Client Directors on larger cases. Additional duties include handling enquiries, preparing client registers, checking policy documents, creating Acturis records, and producing renewal documentation and invoices.

What you'll need to succeed

Previous experience as a Commercial Account Executive or similar role is essential. Experience handling clients from inception to completion, including face-to-face interactions, is required. Knowledge of Acturis is beneficial. You must act professionally and with integrity in a highly regulated environment. Excellent communication skills, the ability to manage and delegate workloads, and the capacity to develop and maintain relationships are necessary. You should be able to visit clients independently and handle accounts from start to finish. A minimum of a Cert CII qualification is preferred.

What you'll get in return

A salary of up to £50,000 plus comprehensive benefits. Support from Directors and Managers, with opportunities for development. You will be part of a growing, friendly team with a shared vision to expand.