Client Executive

Marsh; Crooklands; Hybrid; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Marsh is seeking a Client Executive to lead a multi-disciplinary client team, delivering insurance and risk management support for our clients and prospects. You will cultivate strong client relationships, manage projects, and collaborate with colleagues across the company to meet service requirements and insurer expectations.

You will act as the primary advisor on mid-sized accounts, review risk exposures, and present renewal strategies.

Qualifications

• Experience in the insurance industry, preferably in a Client Executive / Account Executive role.
• Strong communication skills, both written and verbal.
• Excellent negotiation and influencing skills.
• Strong analytical and problem-solving abilities.
• Excellent organisational skills with the ability to manage multiple enquiries.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Act as lead advisory colleague on medium-sized or moderately complex accounts.
• Cultivate a deep understanding of client priorities to provide tailored advice.
• Review exposures and loss experience to develop suitable solutions.
• Present and execute renewal/placement strategies with internal leaders.
• Coordinate with Placement to evaluate carrier quotes and present to clients.
• Build and maintain relationships as the primary contact for complex needs.
• Oversee delivery and invoicing of client materials to ensure quality.
• Share market insights to contribute to knowledge across product lines.

Skills

Insurance experience

Communication skills

Negotiation

Analytical skills

Organisational skills

MS Office

Education

ACII

Job description

Position Overview:

A Marsh Client Executive leads a multi-disciplined client team to deliver all aspects of insurance and risk management support to our clients and prospective clients. The successful candidate will be a team player and work closely with clients to manage their service requirements, insurance needs and insurer relationships.

You will build and maintain strong relationships with your clients and Marsh colleagues to consistently deliver first class broking and risk management support to your clients. You will manage projects, help teammates thrive and collaborate with stakeholders across the company.

We will rely on you to:

• Act as lead advisory colleague on medium-sized accounts or moderately complex accounts.


• Cultivate a deep understanding of the client's business strategic priorities, risk strategies and risk management needs to provide advice accordingly to client.


• Utilize substantial risk expertise and knowledge of industry and insurance marketplace to review clients exposures and loss experience to develop solutions for moderately complex client's needs, including recommending additional products and services as solutions.


• Present, develop and execute renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives.


• Partner with Placement to receive, negotiate and evaluate quotes from carriers and presents the evaluations to clients. Participate in presentations to prospective clients, identify the need for new products and develops/suggests innovative solutions to client and client team members to gain new clients and projects.


• Build and maintain relationships with clients and are the primary point of contact to service more complex client needs.


• Coordinate the production of client deliverables, including monitoring delivery and invoicing to ensure the quality of materials delivered to the client.


• Possesses an in-depth knowledge of changing market conditions to contribute to the firm's body of knowledge within product line through active internal communication.

What you need to have:

• Experience in the insurance industry, preferably in a Client Executive / Account Executive role or alternatively as an experienced Client Broker/Handler looking to move into a new sales role.


• Strong communication skills.


• Excellent negotiation and influencing skills.


• Strong analytical and problem-solving skills.


• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.


• Fully Competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).

What makes you stand out:

• An appetite to work collaboratively and develop your existing skill set.


• Dynamic and ambitious with relevant client facing experience.


• Ability to understand large clients, their risks and exposures.


• The ability to remain calm under pressure and be able to work flexibly when required.


• ACII part/fully qualified (or equivalent).

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person.

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