Client Director - MNO

Boldyn Networks; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Boldyn Networks seeks a Client Director for MNOs to lead strategic partnerships with the UK’s Mobile Network Operators, driving revenue growth and long-term value.

You’ll orchestrate high-level negotiations, shape opportunities across connectivity solutions, build executive relationships, and align Boldyn’s offerings with customer needs. This role requires proven telecom business development experience and strong governance.

Qualifications

• Proven experience managing and growing strategic relationships with MNOs or similar enterprise customers.
• Experience leading complex commercial negotiations through to close.
• Strong understanding of telecoms infrastructure and connectivity solutions.

Responsibilities

• Developing account growth strategies to achieve revenue and TCV targets.
• Leading commercial discussions and contract negotiations with Mobile Network Operators.
• Building executive-level relationships and positioning Boldyn as a strategic partner.
• Shaping and converting new business opportunities across connectivity portfolio.
• Leading high-value customer meetings and executive engagements.

Skills

Strategic account management

Enterprise sales

Executive stakeholder engagement

Contract negotiations

Forecasting & CRM (Salesforce)

Cross-functional collaboration

Education

Degree qualified or equivalent

Tools

Salesforce

Job description

Client Director – Mobile Network Operators (MNO)

Drive Strategic Partnerships Across the UK's Leading Mobile Network Operators

At Boldyn Networks, we're building smarter, more connected communities through world-class connectivity solutions. As we continue to grow, we're seeking an experienced Client Director - MNO to lead and develop strategic relationships across our Mobile Network Operator customer base.

This is a highly visible commercial leadership role, responsible for driving revenue growth, securing new business opportunities, leading complex contract negotiations, and strengthening executive-level partnerships with some of the most influential organisations in the telecoms sector.

If you have a strong track record of business development within telecommunications and thrive on building long-term strategic partnerships, we'd love to hear from you.

What You'll Be Doing

As Client Director, you'll be accountable for the commercial success and growth of your portfolio of Mobile Network Operator customers.

Key responsibilities include:

• Developing and executing account growth strategies to achieve revenue and Total Contract Value (TCV) targets.
• Leading commercial discussions and contract negotiations with Mobile Network Operators on behalf of Boldyn.
• Building trusted relationships with customer executives and senior stakeholders, positioning Boldyn as a strategic partner.
• Identifying, shaping and converting new business opportunities across our connectivity portfolio.
• Leading high-value customer meetings, workshops and executive engagements to align customer needs with Boldyn's solutions.
• Creating and maintaining robust account plans that support both short and long-term growth objectives.
• Managing opportunity pipelines through Salesforce, ensuring accurate forecasting and visibility.
• Collaborating closely with Engineering, Finance, Legal, Operations, Marketing and Delivery teams to ensure successful customer outcomes.
• Driving commercial governance, sales process consistency and service excellence.
• Championing a customer-first culture focused on long-term partnerships and exceptional customer satisfaction.

What Success Looks Like

You’ll be measured on:

• Achievement of annual revenue and TCV targets.
• Growth and quality of sales pipeline.
• New business development and contract wins.
• Commercial performance and strategic account development.
• Customer satisfaction and relationship strength.
• Effective sales governance and CRM management.

Essential Experience

What We’re Looking For

• Proven experience managing and growing strategic relationships with Mobile Network Operators or similar enterprise customers.
• Demonstrated success delivering business development and sales targets within the telecommunications sector.
• Experience leading complex commercial and contractual negotiations through to successful conclusion.
• Strong understanding of telecoms infrastructure, connectivity solutions and network technologies.
• Experience navigating formal procurement, bid and RFP processes.
• Ability to engage, influence and present confidently at Executive, C-suite and Board level.

Preferred Background

• Degree qualified or equivalent professional experience.
• Experience selling solutions such as DAS, fibre, Wi-Fi, wireless infrastructure, systems integration or related connectivity services.
• Strong understanding of commercial models, contract structures and financial business cases.
• Familiarity with engineering, project delivery and telecom deployment environments.

Skills & Attributes

• Build long-term trusted customer relationships.
• Translate complex customer requirements into commercial opportunities.
• Influence senior stakeholders internally and externally.
• Balance strategic thinking with hands-on execution.
• Collaborate effectively across multiple functions.
• Negotiate confidently while maintaining a partnership mindset.
• Deliver results in a fast-paced, target-driven environment.

Why Join Boldyn?

You’ll join a business at the forefront of connectivity and digital infrastructure, working with major industry partners to shape the future of communications. This is an opportunity to play a key role in our growth journey while building relationships that directly influence our long-term success.