Client Director - Global Clients

Aon plc; City Of London; Hybrid; GBP 110,000 - 150,000; Full time

Job summary

Aon plc is seeking a Client Director – Global Clients to lead strategic relationships with world-class clients, delivering innovative solutions across our global network. The role blends hands-on client leadership with collaboration across internal experts to drive growth and value.

You will nurture high-impact client teams, shape propositions, and ensure exceptional service delivery while upholding Aon's ethical standards and risk controls.

Qualifications

• Demonstrated ability to build and maintain significant client relationships with a track record in business development and revenue growth.
• Strong project management skills with experience delivering strategic plans and managing scope.
• Excellent interpretive, analytical, and problem-solving abilities.
• Preferably ACII qualified, with experience servicing multinational client insurance programmes.

Responsibilities

• Develop and maintain effective relationships with clients, ensuring a deep understanding of their business, industry, and risks to provide tailored Aon solutions.
• Lead client-prospecting processes to grow new and existing business through proactive relationship management.
• Coordinate with internal specialists to deliver comprehensive solutions and drive client value.
• Lead client-facing teams and connect them to the wider Aon offering, fostering collaboration and high performance.
• Train, mentor, and share knowledge with client service teams for continuous development and operational excellence.

Skills

Client relationships

Business development

Project management

Analytical thinking

Communication skills

Presentation skills

Leadership

Mentoring

Negotiation

Insurance industry knowledge

Education

ACII qualification

Job description

Posting Description

Client Director – Global Clients

Are you ready to work with some of the world’s most prestigious global clients? Do you want a role where you can make a real impact by delivering innovative solutions and driving growth?

As a Client Director at Aon Global, you’ll be at the centre of strategic relationships, helping leading organisations navigate complex challenges while collaborating with experts across our global network. This is your opportunity to shape outcomes on an international scale, in a hybrid role that gives you the flexibility to work both virtually and from our flagship London or Chelmsford offices.

Aon Global is an Aon Commercial Risk business based in London and Chelmsford, which specialises in servicing clients across multiple industry sectors and geographies, all with global risk and insurance needs.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Director your primary responsibilities will include:

• Develop and maintain effective relationships with clients, ensuring a deep understanding of their business, industry, and risks in order to provide tailored Aon solutions.
• Take full accountability for growing new and existing business through proactive relationship management and by leading the client prospecting process.
• Co-ordinate and collaborate with wider internal specialists, such as class specialists and risk consultants, to deliver comprehensive solutions and drive client value.
• Effectively lead client-facing teams and connect them to the wider Aon offering, fostering a collaborative and high-performing environment.
• Act as a role model by consistently demonstrating integrity, professionalism, and adherence to Aon’s high ethical standards.
• Ensure strong working relationships within client service teams to drive innovative solutions and sustained client satisfaction.
• Train, mentor, and share knowledge with client service teams, supporting their continuous development and operational excellence.
• Lead the development of new propositions and ensure the best practice delivery of services to clients and prospects.
• Continually enhance your knowledge of Aon’s products, services, and overall United strategy through active learning and cross-functional teamwork, increasing your Aon IQ.
• Maintain and improve client satisfaction and retention, clearly articulating the value delivered by Aon and effectively supporting remuneration negotiations.
• Provide expert guidance and recommendations on programme optimisation, emerging trends, market reviews, and claims management.
• Ensure compliance by working within the Aon UK Limited Risk Management Framework and policies, participating in risk management, and completing all mandatory training.

How this opportunity is different

The Client Director role puts you at the heart of Aon’s global network, working with some of the largest and most influential clients in the world. As a Client Director, you’ll lead strategic relationships while being supported by an excellent team of specialists. Aon offers the scale, expertise, and collaborative culture to help you deliver innovative solutions that make a real impact on a global stage.

Skills and experience that will lead to success

• Demonstrated ability to build and maintain significant client relationships, with a track record in business development and revenue growth.
• Strong project management skills with experience implementing strategic plans and delivering against project scope.
• Excellent interpretive, analytical, and problem-solving skills.
• Preferably ACII qualified, with experience servicing multinational client insurance programmes.
• Deep commercial understanding of both business operations and the insurance market.
• Robust technical knowledge across major insurance classes, with proven ability to leverage this expertise for clients.
• Outstanding interpersonal, communication, and presentation skills.
• Experience leading teams, driving operational excellence, and fostering an inclusive and collaborative workplace culture.
• Proven ability to share knowledge, mentor others, and contribute to ongoing professional development within your team.

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