Client Director — FMCG/Retail Growth (FTC)

Capture; Bradford; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

10% bonus

Wellbeing fund

Headspace subscription

Uni Fund

Wellbeing days

Summer conference

Friday early finish

Flexible/hybrid work

Job summary

SMG in Bradford is seeking a Director-level Client Director FTC maternity cover to lead the MMG client team, overseeing a multi-million-pound business and delivering standout retail media solutions for Morrisons and partner brands.

You will own commercial performance, build a high-performing team of around 32, cultivate senior relationships, and shape strategic planning across MMG, SMG, and Morrisons to drive growth.

Qualifications

• Experienced senior client leader, ideally with a background in FMCG, retail or a similarly complex client environment.
• Strong commercial acumen, with a proven track record of delivering revenue and profitability targets and managing complex P&Ls.
• Confident senior stakeholder manager, able to build trusted relationships and influence across clients, retailers and internal teams.
• Experienced in budgeting, forecasting and financial management, with the ability to turn commercial data into clear actions.
• Proven people leader, with experience building, motivating and developing high-performing teams.
• Strategic thinker, able to set direction, manage complexity and balance multiple priorities.
• Clear and influential communicator, comfortable translating data and strategy into compelling recommendations.
• Proactive and solutions-focused, with a continuous improvement mindset and the drive to unlock new opportunities.

Responsibilities

• Own commercial performance across the Client Team, driving delivery against MMG’s revenue and commercial targets.
• Lead and inspire a team of c.32, creating a high-performing culture that delivers brilliant, commercially effective client work.
• Build trusted senior relationships with Morrisons and partner brands, aligning priorities and identifying opportunities for growth.
• Set the standard for strategic planning, ensuring work is insight-led and delivers against both brand and Morrisons objectives.
• Bring teams together across MMG, SMG and Morrisons to deliver outstanding campaigns, insight, reporting and client service.
• Develop and grow your people, driving performance, progression, succession planning and strong leadership across the team.

Skills

Senior client leader

FMCG experience

Stakeholder management

Budgeting & P&L

Leadership

Strategic thinking

Job description

SMG in Bradford is seeking a Director-level Client Director FTC maternity cover to lead the MMG client team, overseeing a multi-million-pound business and delivering standout retail media solutions for Morrisons and partner brands.

You will own commercial performance, build a high-performing team of around 32, cultivate senior relationships, and shape strategic planning across MMG, SMG, and Morrisons to drive growth.