Client Director

London Business School; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

London Business School is seeking a Client Director for their Executive Education department. This role involves managing client relationships, securing business contracts, and collaborating with learning specialists. The position requires strong communication, negotiation, and financial management skills. The ideal candidate will thrive in a matrix environment and contribute to innovative executive learning solutions.

Benefits

Generous annual leave of 27 days

14.5% employer pension contribution

Free onsite gym and swimming pool

Professional development opportunities

Enhanced cycle to work scheme

Wellbeing offerings

Up to 5 days paid emergency leave

Qualifications

• Experience in consultative sales and developing solutions with demanding clients.
• Ability to manage multiple stakeholders and operate effectively with senior leaders.
• Experience in key account management and developing client relationships.

Responsibilities

• Manage a client portfolio, leading efforts to win new clients and secure business contracts.
• Ensure the success of client relationships and the profitability of solutions delivered.
• Lead the development and delivery of communications to clients and stakeholders.

Skills

Communication

Negotiation

Networking

Influencing

Financial Management

Job description

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Are you ready to lead the way and forge impactful relationships with top companies, driving innovation and excellence in executive learning solutions?

London Business School are seeking a Client Director to join our Executive Education department on a permanent basis.

As the Client Director, you will operate in a matrix environment, building substantial, profitable, and enduring relationships with large and medium-sized companies. You will work closely with a team of expert learning specialists, account managers, and faculty to secure agreements with companies, choosing our learning solutions for their talent and Executive Development initiatives

Main Responsibilities

• Manage a client portfolio, leading efforts to win new clients and secure business contracts.
• Ensure the success of client relationships and the profitability of solutions delivered.
• Qualify, pitch, win, contract, and mobilise agreed solutions with new clients
• Keep up-to-date with industry and technological advancements and trends and use these to ensure that innovative and effective client/stakeholder solutions are proposed.
• Lead the development and delivery of communications to clients and all stakeholders, promoting a holistic approach to drive revenue generation, inspire and increase engagement.

Who we are looking for

• Excellent communication skills and the ability to develop and maintain client relationships at senior levels.
• Highly skilled in negotiation, networking, and influencing.
• Experience of consultative sales and developing solutions with demanding clients.
• Ability to manage multiple internal and external stakeholders and to operate effectively with senior leaders.
• Experience of key account management and developing client relationships.
• Extensive awareness of the activities of the organisation and competitor schools.
• Ability to scan the horizon, identify industry best practice and translate this into future planning for own area of specialism.
• Proven financial management skills.
• Experience of leading a team in a senior level role

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  Higher Education

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