Client Development Manager

TN United Kingdom; Reading; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Development Manager to drive growth in their Healthplan business. In this pivotal role, you will manage a portfolio of high-value clients, fostering strong relationships with brokers and corporate clients. Your expertise in sales strategy and client relationship management will be crucial in achieving retention and cross-sales across a range of products and services. This role offers the opportunity to work collaboratively within a dynamic team, ensuring client satisfaction and contributing to the company's overall success. If you're passionate about client engagement and strategic growth, this position is perfect for you.

Qualifications

• Proven experience in client relationship management and sales.
• Ability to develop strategic account plans and negotiate effectively.

Responsibilities

• Manage and grow a portfolio of high-value clients through proactive relationship building.
• Provide regular reports and updates, ensuring Salesforce is accurate.

Skills

Client Relationship Management

Sales Strategy Development

Market Awareness

Negotiation Skills

Salesforce Proficiency

Education

Bachelor's Degree in Business or related field

Tools

Salesforce

Job description

The Client Development Manager role is critical in achieving the growth of the Healthplan business. The role involves proactively managing, retaining, and growing a portfolio of high-value clients, primarily through brokers or direct to corporate clients, contributing to profitable growth and meeting sales targets.

Key responsibilities

1. Sales Deliverables: Develop strategic relationships with target clients and brokers to achieve retention, expansion, and cross-sales across our products and services, aligned with budgets and business plans.
2. Client Relationship Management and Service Delivery: Build short-, medium-, and long-term strategic account plans. Establish and develop strong multi-contact relationships with brokers and third parties to maximize retention and identify opportunities for additional products and services.
3. Account Development: Gain detailed knowledge of each client’s wellbeing strategies and decision-makers. Consult on wellbeing strategies, identify opportunities for new products and services, and coordinate relevant experts. Invite clients to relevant events, lead high-quality presentations and negotiations, and ensure brokers are well-equipped with key value propositions.
4. Commercial Awareness: Maintain in-depth knowledge of our products, benefits, and differentiators. Incorporate market trends, competitor activity, and customer feedback to improve offerings and consult clients proactively.
5. Collaborative Working: Develop and maintain a network within Simplyhealth, securing resources and support for clients. Understand strategic priorities to ensure effective teamwork for client benefit.
6. Reporting: Provide regular and ad hoc reports and management information to clients and internally. Keep Salesforce updated and accurate.
7. Quality, Safety, and Compliance: Comply with all risk management, compliance, and mandatory training requirements.