Client Development Manager

Simplyhealth; Andover; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Simplyhealth in Andover is seeking a Client Development Manager to drive growth, retention and development of our Healthplan business. You will manage a portfolio of high-value corporate clients and broker partners, building long-term strategic relationships that deliver exceptional outcomes.

This consultative role focuses on retention, account expansion and cross-selling across healthcare solutions, collaborating with Sales, Marketing, Product and Legal to ensure a seamless client experience

Qualifications

• Significant experience managing large or high-value corporate accounts.
• Proven track record of retaining, growing and developing business opportunities.
• Strong stakeholder management and consultative selling skills.

Responsibilities

• Own retention, account expansion and cross-selling across Healthplan portfolio.
• Build and nurture long-term strategic relationships with clients and broker partners.
• Collaborate with Sales, Marketing, Product, Pricing and Legal to deliver a seamless client experience.

Skills

Relationship management

Account management

Negotiation

Stakeholder management

Job description

As a Client Development Manager, you'll play a pivotal role in driving the growth, retention and development of our Healthplan business. You'll manage a portfolio of high-value corporate clients, working directly with organisations and broker partners to build long-term strategic relationships that deliver exceptional customer outcomes and commercial success.

This is a highly consultative role where you'll take the lead on retention, account expansion and cross-selling opportunities across our range of healthcare solutions. You'll work closely with clients to understand their wellbeing strategies, business objectives and priorities, helping them maximise the value of their healthcare benefits whilst identifying opportunities to introduce additional products and services.

You'll collaborate with colleagues across Sales, Marketing, Product, Pricing and Legal teams to deliver a seamless client experience, while also acting as a trusted advisor by sharing market insights, healthcare trends and industry expertise. Alongside building strong client partnerships, you'll contribute to Simplyhealth's ambition of improving access to affordable healthc are across the UK.

About You

We're looking for a commercially minded relationship builder who enjoys developing strategic partnerships and delivering results. You'll have significant experience managing large or high-value corporate accounts and a proven track record of retaining, growing and developing business opportunities.

You'll bring strong stakeholder management skills, with the ability to influence and engage decision-makers at all levels. Experience of working with brokers, partners or intermediary channels would be highly beneficial, alongside strong consultative selling, negotiation and account planning capabilities.

You'll also have a good understanding of the corporate benefits environment and recognise the important role healthcare and wellbeing play in supporting employees and organisational performance. Most importantly, you'll be someone who thrives in a collaborative environment, enjoys building trusted relationships and is motivated by delivering meaningful outcomes for clients and customers alike.

At Simplyhealth, we're looking for people who embody our values of Courage and Curiosity, Trust and Kindness, and All Together Healthier. If you're someone who embraces change, enjoys finding new ways to solve problems and is passionate about making healthcare more accessible, we'd love to hear from you.

Your Recruitment Journey

Our recruitment process is designed to help us get to know you, your experience and what motivates you, while giving you the opportunity to learn more about Simplyhealth and the impact this role can have on our future growth.

The process will typically include:

• An initial conversation with our Talent Acquisition team.
• A first-stage virtual interview focused on your experience, account management approach and commercial achievements.
• A final-stage in-person interview at our Andover office where you'll meet key stakeholders and explore how your skills and experience align to the opportunities and challenges within the role.

We'll keep you informed throughout the process and provide support at every stage to ensure you have a positive candidate experience.